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Admissions Coordinator for Healthcare Services

2 months ago

Beaumont, Texas, United States Baptist Retirement Community Full time
Job Overview

Position Summary

The Admissions Coordinator plays a pivotal role in enhancing the occupancy rates of our community by executing targeted marketing strategies and facilitating seamless resident transitions.

Key Responsibilities
In this role, you will contribute significantly to our community's success through the following tasks:

  • Promote the community's senior living programs effectively, expanding the sales pipeline through various outreach initiatives, including community events and collaborations with local healthcare professionals.
  • Conduct informative tours for prospective residents and their families, ensuring clear communication with healthcare team members to address any transition needs.
  • Collaborate with various departments to manage move-ins and move-outs, attending relevant meetings to ensure a coordinated approach to admissions.
  • Work closely with maintenance and environmental services to prepare living spaces for new residents, ensuring all requirements are met promptly.
  • Respond to inquiries about community services and admissions, maintaining thorough records of all interactions in the designated tracking system.
  • Develop and maintain a comprehensive database of referral sources, including healthcare providers and community organizations.
  • Oversee the completion of admissions paperwork, ensuring compliance with company policies and a smooth onboarding process for new residents.
  • Coordinate marketing events with the sales team to enhance community visibility and attract potential residents.
  • Engage in outreach efforts to build relationships with local resources that can drive future admissions.
  • Provide regular reports on sales activities and performance metrics to management.
  • Guide the marketing administrative assistant in maintaining promotional materials and managing correspondence related to admissions.
  • Set and monitor sales goals, adjusting strategies based on market trends and occupancy rates.
  • Continuously seek to improve occupancy levels to meet or exceed established targets.
  • Stay informed about industry trends and best practices in senior housing sales and marketing.
  • Assist in the creation and revision of marketing materials to ensure they accurately reflect community offerings.
  • Manage vendor relationships for marketing services, ensuring timely execution of projects and adherence to budgetary guidelines.
  • Submit required documentation and reports in a timely manner, adhering to established protocols.
  • Contribute articles and updates for internal communications to keep staff informed about community initiatives.
  • Ensure compliance with all organizational policies and procedures.
  • Foster a collaborative work environment by building strong relationships with colleagues.
  • Participate in staff meetings and training sessions as necessary.
  • Perform general administrative tasks as needed.

Qualifications
To excel in this position, candidates should possess the following:

  • A Bachelor's degree or equivalent experience in a related field is preferred. A minimum of 1-3 years in a similar role is advantageous.
  • Experience in public relations or marketing is highly desirable.
  • Knowledge of the admissions process in healthcare or senior living settings is beneficial.
  • Strong verbal and written communication skills in English are essential.
  • Ability to analyze data and pay attention to detail is required.
  • Proficiency in using computer systems and software for data management is necessary.
  • Commitment to maintaining confidentiality and professionalism in all interactions.
  • Ability to lift and move objects as needed and to travel as required.
  • Willingness to uphold the values and mission of the organization.

Benefits

At Baptist Retirement Community, we value our employees and offer a comprehensive benefits package that includes:

  • Medical and dental coverage for employees and eligible dependents.
  • Life insurance and disability benefits.
  • Generous paid time off and holiday schedule.
  • Retirement savings options.
  • A supportive work environment that promotes teamwork and employee well-being.

We are committed to treating all applicants with respect and fairness, ensuring equal opportunity in our hiring process.