Collection Specialist

3 weeks ago


Harlingen, Texas, United States Tone Up Health & Fitness Full time

Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team at Tone Up Health & Fitness as a Collection Representative. As a key member of our operations team, you will be responsible for managing delinquent accounts, communicating with members, and resolving billing issues.

Key Responsibilities

• Process payments for delinquent members
• Investigate and resolve billing issues
• Communicate with members via phone and email
• Maintain accurate records and reports
• Collaborate with management to improve collection processes

Requirements

• High school diploma or equivalent
• Excellent communication and negotiation skills
• Ability to work in a fast-paced environment
• Proficient in MS Office
• Bilingual in English and Spanish



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