Portfolio Manager

1 week ago

Milwaukee, Wisconsin, United States Bisnow Full time
Executive Director of Operations

Bisnow is seeking a highly motivated and experienced Executive Director of Operations to oversee a portfolio of value-add creative office assets in a dynamic and growing market.

This is a key leadership role that will work across all aspects of the company, including ownership, asset management, construction, and leasing.

Key Responsibilities:
  • Portfolio Oversight:
    • Lead the operations of a multi-building commercial office portfolio, including staffing, maintenance, financial management, and strategic business plan execution.
    • Cross-functional Collaboration: Partner with Asset Management, Facilities, and Construction teams to develop and execute business plans aimed at optimizing asset performance.
  • Budgeting & Financial Management:
    • Develop and manage annual operating budgets, capital expenditures, and financial forecasts.
    • Ensure NOI (Net Operating Income) targets are achieved.
  • Tenant Relations:
    • Develop strong, direct relationships with tenants, ensuring leases are administered correctly, and respond promptly to tenant needs to maintain high satisfaction and retention levels.
  • Reporting & Analysis:
    • Collaborate with the accounting department to prepare and deliver monthly management reports, analyzing operational and financial performance.
  • Revenue Generation:
    • Identify opportunities to enhance asset revenue and NOI through strategic initiatives, market analysis, and operational improvements.
  • Vendor Management:
    • Manage vendor relationships, negotiate contracts, and oversee contracted services to ensure high-quality service delivery and cost-effectiveness.
  • CAM & Expense Management:
    • Oversee the Common Area Maintenance (CAM) process and ensure accurate tracking and reconciliation of operating expenses.
  • Brand & Community Engagement:
    • Serve as a brand ambassador for the company and the properties, maintaining a positive presence within the local community and industry.
Requirements:
  • Minimum of 3 years of demonstrated experience in commercial office management or general management.
  • Strong financial acumen and experience with budgeting, financial reporting, and managing P&L.
  • Proficiency in Microsoft Office (Word and Excel). Experience with property management software is a plus.
  • Proven leadership and organizational skills, with the ability to manage multiple projects and deadlines.
  • Strong interpersonal skills and the ability to foster collaborative relationships with internal teams, tenants, and vendors.
Benefits:
  • 401(k) & 401(k) matching
  • Dental, Health, Vision, and Life Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Paid time off
  • Retirement plan

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