Child Welfare Case Manager

2 weeks ago

Alamosa, Colorado, United States Alamosa County Full time
Job Overview

ALAMOSA COUNTY - Department of Human Services (DHS), Caseworker


REPORTS TO: Program Manager – Child Welfare
FLSA STATUS: Exempt
SALARY GRADE: $48,000/yearly
BONUS: $500 upon completion of the Child Welfare Academy

POSITION SUMMARY:
This role is responsible for providing both Intake and Ongoing social casework services to families experiencing or suspected of child abuse or neglect, as well as youth in conflict. Responsibilities include conducting comprehensive assessments, crisis intervention, mobilizing resources, and offering information and referrals related to child protection.
KEY RESPONSIBILITIES:
  • Perform intake assessments regarding allegations of physical abuse, sexual abuse, and neglect; determine the necessity of placing children outside their home; oversee child placements and coordinate parent/child visitations; advise on the appropriate timing for returning children to their homes.
  • Evaluate service needs; provide crisis intake and develop care plans tailored to the children and families involved. Monitor client progress and adjust case plans as necessary.
  • Conduct monthly in-person visits with children and their guardians.
  • Facilitate Family Engagement meetings to discuss cases and formulate family service plans.
  • Establish connections with community resources, including law enforcement, behavioral health, and medical professionals, to gather additional information and coordinate services for optimal family support.
  • Participate in an On-Call rotation for after-hours coverage approximately one week per month.
  • Compile and present background information for court hearings, prepare court reports for judicial reviews, or summarize information for appropriate placements.
  • Attend court hearings and collaborate with attorneys, children, parents, witnesses, and other significant individuals regarding their roles.
  • Engage in staffing meetings with educational institutions, mental health providers, and other professionals involved in delivering services to families.
  • Act as a resource for information and referrals to the public.
  • Complete various ancillary tasks such as data entry, maintaining client records, and fulfilling required documentation and reports.
  • Make critical decisions regarding complex case situations in consultation with a supervisor. Develop proficiency in applying various casework techniques and methodologies.
  • Work is subject to regular review for adherence to procedures, methods, and accuracy through staffing and supervisory evaluations.
  • Work schedule is determined by the supervisor and program area.
  • Ability to work independently or collaboratively as required.
  • Effective communication skills (both verbal and written) in English are essential.
QUALIFICATIONS:
Knowledge:
  • Understanding of established theories, principles, and concepts of social casework practice related to child protection. Continuous professional development is required to apply advanced techniques and concepts.
  • Knowledge of child development, life stage development, attachment and bonding theories, and appropriate parenting practices.
  • Familiarity with human physical, emotional, psychological, and social development stages.
  • Understanding of legal documents and processes.
  • Awareness of applicable privacy laws, child protection issues, investigative procedures, and timelines, including Indian Child Welfare laws.
  • Bilingual (Spanish) is preferred but not mandatory.
Skills:
  • Comprehension of mediation and family engagement processes.
  • Experience in accessing community resources to assist clients.
  • Cultural competency regarding multi-cultural issues and differences.
  • Empathy and recognition of domestic/family violence, developmental disabilities, and mental health symptoms.
  • Intermediate computer skills to operate DHS-specific software and Microsoft Office applications.
  • Negotiation skills to facilitate agreements.
Abilities:
  • Respond to clients with empathy and respect.
  • Maintain confidentiality and sensitive information.
  • Gather and interpret data to draw valid conclusions.
  • Apply logical or scientific thinking principles to various problems.
  • De-escalate chaotic or potentially violent situations and set appropriate limits.
  • Manage a variety of abstract and concrete variables.
  • Follow written and oral instructions effectively.
  • Read, analyze, and interpret legal documents for court hearings.
  • Write clear and concise correspondence or routine reports.
  • Address inquiries or complaints from customers or regulatory agencies.
  • Speak effectively before groups, including clients, attorneys, and court officials.
  • Adapt to evolving situations flexibly.
  • Work effectively in a high-stress environment.
EDUCATION AND EXPERIENCE:
  • Bachelor's degree (B.A. or B.S.) in Social Work or a related human behavioral science field from an accredited institution is required.
  • One year of full-time professional social casework experience is preferred but not mandatory.
  • A valid Colorado State Driver's License is required.
  • Completion of Child Welfare Caseworker Academy Training and certification within six months of hire, with maintenance of certification through 40 hours of annual training.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands outlined here represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. Minimal physical effort is generally required in typical office conditions. The role requires operating a computer keyboard efficiently, which may involve repetitive hand movements and fine coordination. Employees must be able to stand, sit for extended periods, communicate effectively, and occasionally lift up to 25 pounds. Travel may be required, and driving in various weather conditions may be necessary.

It is the policy of Alamosa County to uphold non-discrimination in all federally protected classifications.


This job description is not an employment agreement and is subject to change as the needs of the employer and job requirements evolve.

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