Pet Care Customer Support Specialist

2 weeks ago


Glen Allen, Virginia, United States Holiday Barn Full time

Customer Service Role at Holiday Barn Pet Resorts

We are looking for a dedicated Customer Service Associate to join our esteemed pet boarding, training, and daycare establishment. As the initial point of interaction for our beloved animal guests and their owners, Customer Service Associates are vital in delivering outstanding service and attention. They guide clients in selecting appropriate services for their pets, coordinating stays, and ensuring a delightful experience for everyone involved.

  • Passion for engaging with both people and animals
  • Fundamental understanding of the pet care industry
  • Availability to work flexible hours, including weekends and holidays
  • Competence in Microsoft 365 applications
  • Strong verbal and written communication abilities

Full-time employees may be eligible for comprehensive medical, dental, and vision insurance, life and disability benefits, along with generous paid time off. Part-time roles commence at $13/hr, while full-time positions start at $15/hr, with an additional $2/hr for weekend shifts.

Job responsibilities include the capability to lift up to 50lbs, maintain standing positions for extended durations, and operate in a lively environment. Holiday Barn promotes a drug-free workplace and is committed to equal employment opportunities.



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