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Client Support Specialist

2 months ago

Dallas, Texas, United States Hargrave Family Law Full time
Job Overview

Are you eager to embark on a rewarding career where you can positively influence the lives of others? Become a part of our esteemed family law practice that values a nurturing and cooperative workplace. We are committed to guiding individuals through the complexities of divorce in a manner that respects their values and fosters personal development.

As a Client Care Coordinator, your contribution will be crucial in supporting individuals navigating divorce by offering empathetic assistance and ensuring precise data management. Your meticulous attention to detail and compassionate demeanor will be vital in building strong connections with clients and aiding them in transitioning to a hopeful new chapter.

We are in search of a highly organized individual with a minimum of 2 years of experience in client intake and CRM systems, ideally within a legal context. If you are a caring professional who excels in data management, we would love to hear from you.

Compensation:

$50,000 along with opportunities for merit-based bonuses

Key Responsibilities:
  • Conduct thorough intake and screening of prospective clients
  • Coordinate client evaluations
  • Manage client databases effectively
  • Provide continuous support to clients
  • Assist in the onboarding process for new clients
  • Prepare reports and manage phone inquiries
Required Qualifications:
  • Exceptional attention to detail
  • Strong empathetic communication abilities
  • Capability to work collaboratively within a team
  • Proficient in data entry and CRM software
  • Commitment to adhering to firm policies
About Hargrave Family Law:

We are a specialized family law firm focusing on collaborative divorce strategies. Our mission is to advocate for the unique needs of each client while honoring their core values. Join us in making a significant impact in the lives of those facing challenging circumstances.

Full-time positions come with benefits such as paid holidays, PTO, health insurance, life insurance, and more. We provide a supportive work environment with ample opportunities for professional growth and development.