Food Service Operations Manager
2 weeks ago
Position Summary: The objective of the Food Service Operations Manager is to oversee a hygienic, secure, and lucrative branded food service establishment where patrons enjoy dining and staff appreciate working. Utilizing fresh ingredients, appetizing menu options, and exceptional customer service is essential for achieving success.
Classification: Full Time
Reports To: Branded Food Supervisor
Supervises: Food Service Clerk, Assistant Manager
Required Education: High School diploma or GED preferred.
Proficiency in speaking, reading, and writing in English is necessary.
Physical Requirements:
- Capability to lift, push, pull, and carry items or equipment weighing up to 50 pounds;
- Ability to stand and walk for prolonged periods (95%), Sitting (5%);
- Capacity to climb, balance, reach, grab, stoop, crawl, bend, and crouch for extended durations;
- Ability to utilize close, distant, color and peripheral vision, depth perception, and visual focus.
- Ability to detect and identify scents;
- Ability to clearly hear and interpret verbal instructions and telephone communications;
- Recruit, train, and supervise all personnel.
- Communicate and uphold all handbook and Company policies.
- Provide employee guidance and document progressive discipline when necessary.
- Schedule workforce in compliance with federal wage and hour regulations.
- Ensure Assistant Manager is scheduled during Manager's absence.
- Guarantee that food service area and equipment are clean, secure, safe, and well-maintained.
- Strictly enforce uniform and dress code as specified by branded food concept.
- Ensure that all employees possess a valid Food Handlers card.
- Manage inventory of supplies and products. Order supplies and products as needed.
- Ensure food items and portions comply with branded food standards.
- Monitor and reduce waste. Ensure all waste is accurately recorded and disposed of properly.
- Conduct weekly inventories to assess accurate food costs in relation to sales.
- Understand and be able to implement all security and emergency protocols.
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