Customer Service Representative

3 days ago


Temple Terrace, Florida, United States HMG Business Group Full time
Job Overview

We are seeking a highly motivated and goal-oriented individual to join our Customer Service and Sales Team as an Entry Level Customer Account Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing sales cycles, and driving business growth.

Key Responsibilities
  • Qualify, educate, and close sales with customers based on their individual needs
  • Manage the sales cycle from introduction to closing, ensuring seamless customer experiences
  • Respond to customer complaints, resolve issues, and provide product/service information
  • Utilize negotiation skills to recommend new sales opportunities and present discounts/promotions
  • Collaborate with team members to grow customer accounts and meet KPIs
Requirements
  • BA/BS in Management, Communications, Sales, or Entrepreneurship preferred
  • 2-3 years of customer-facing experience in retail sales, customer service, or similar roles
  • Self-confident, professional, and upbeat demeanor
  • Driven and goal-oriented, with excellent communication skills
  • Discipline and professionalism in adhering to company procedures
About Us

HMG Business Group is a rapidly expanding company seeking talented individuals to join our team. We offer training and development opportunities, a collaborative environment, and a chance to grow with our company.



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