Restaurant Operations Manager

3 days ago


Lake Charles, Louisiana, United States McAlister's - Lake Charles (Prien Lake Dr) Full time
Job Overview

We are seeking a highly skilled and experienced General Manager to lead our restaurant team at McAlister's - Lake Charles (Prien Lake Dr). As a key member of our management team, you will be responsible for overseeing all business operations, ensuring compliance with company safety standards, and driving sales growth.

Key Responsibilities
  • Manage daily operations, including marketing, human resources, and service.
  • Lead decision-making, shift scheduling, and maintain high standards of quality and cleanliness.
  • Oversee staff support, guest interactions, and the development of hourly employees.
  • Maintain a manpower plan, control costs, and implement improvement plans.
  • Ensure the security of employees, guests, and company assets.
Requirements
  • Minimum of 2 years experience in the Casual Restaurant industry.
  • Previous experience in a deli or food service management role is preferred.
  • High School Diploma or GED, preferred.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Knowledge of food safety regulations and best practices.
  • Excellent customer service skills with a friendly and approachable demeanor.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Strong communication skills, both verbal and written.
  • Basic math skills for cash handling purposes.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Able to withstand comfortably the physical demands a restaurant environment holds.
About Us

Sun Holdings is a premier provider of management services to franchise ownership teams across popular U.S. restaurant brands. With a portfolio of over 1,200 franchises, we are the second-largest franchisee organization in the U.S. We were awarded one of 2024 Americas Greatest Workplaces by Newsweek magazine Sun Holdings is an Equal Opportunity Employer.



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