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Customer Service Lead
1 month ago
At Circle K, we're looking for a skilled and experienced Lead Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional customer service, resolving customer issues, and training new representatives.
Key Responsibilities:- Provide prompt and courteous customer service, resolving customer issues in a timely and professional manner.
- Assist in training new Customer Service Representatives to ensure they have the skills and knowledge needed to succeed in the role.
- Perform shift supervision, ensuring that customer service standards are met and that the store is running smoothly.
- Complete all store merchandise build-to's, ensuring that the store is fully stocked and ready for customers.
- Receive and verify vendor deliveries, ensuring that all products are received and stored correctly.
We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional service. If you're a team player with excellent communication skills and a strong work ethic, we'd love to hear from you
