Housekeeping Operations Manager

6 days ago


Virginia Beach, Virginia, United States Aramark Full time
Job Description

The Housekeeping Supervisor is responsible for overseeing the cleaning of assigned rooms, linens, hallways, carpets, and other designated amenities and areas in accordance with the highest cleanliness standards to ensure customer satisfaction.

The Housekeeping Supervisor is also required to ensure that all daily housekeeping procedures and policies are followed.

Housekeeping Supervisors may be required to perform administrative and housekeeper duties when necessary.

Key Responsibilities
  • Assists the Housekeeping Manager with daily duties
  • Ensures that all employees (housekeepers, housemen, linen attendants, and general resort workers) report to duty punctually, well-groomed, and in proper attire
  • Assists in the development and implementation of schedules, duties, apparel, appearance, and conduct of all housekeeping staff
  • Assists in the training of all Aramark and OSHA policies and procedures pertaining to employment, safety, and sanitation
  • Ensures the establishment of effective and responsible guest relations and administers lost and found policy and procedure to ensure that all items are turned in daily and logged
  • Works closely with the maintenance department to ensure that all repairs are done and cleaned before the guest arrives
  • Directs the control of linen counts and handling, and maintains an inventory of rooms
  • Orders and distributes all supplies and equipment, controlling costs
  • Responsible for the motivation of housekeeping staff and ensuring the efficient use of staff to maximize productivity
  • Ensures that all work areas are neat, clean, and organized and performs such other duties as required or directed
  • Know and comply with all company policies and procedures regarding safety, security, emergencies, and energy
  • Report to work on time and in complete uniform

Aramark is committed to providing a positive and inclusive work environment that supports the growth and development of our employees. We believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.

We are an equal opportunity employer and welcome applications from diverse candidates.



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