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Assistant Manager of Housekeeping Operations
2 months ago
What will you be responsible for?
At Hilton Grand Vacations, we pride ourselves on being a frontrunner in the vacation ownership sector, driven by a steadfast dedication to innovation, excellence, and sustainable growth.
As the Assistant Manager of Housekeeping Operations, you will play a pivotal role in supporting the Executive Housekeeper in maintaining the cleanliness and orderliness of the entire resort.
Your key responsibilities will include:
- Distributing work assignments to team members
- Conducting regular inspections and evaluations of rooms and facilities
- Identifying and reporting maintenance issues
- Monitoring service areas, storage rooms, and hallways
- Participating in management and safety meetings
- Overseeing health and safety training and compliance
- Managing inventory and supply orders
- Recruiting, training, and developing staff
- Coordinating schedules and managing leave requests
- Supervising deep cleaning initiatives and special projects
- Training Room Attendants and ensuring their performance meets established standards
- Effectively managing stock levels and equipment maintenance
- Delivering exceptional guest service, including accommodating VIP requests
- Ensuring compliance with brand standards at all times
What qualifications are we looking for?
To excel in this role, you should embody the following attributes:
- Prior experience in housekeeping is essential
- 1-2 years of supervisory or management experience is preferred
- Strong organizational and analytical skills with meticulous attention to detail
- Excellent communication skills and a commitment to outstanding guest service
- Proficiency in computer applications, including Microsoft Office
Preferred Qualifications:
Experience in a Housekeeping Assistant Manager position and a proven track record of effective team management are highly desirable.
We are committed to fostering an inclusive workplace and value diversity within our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are dedicated to providing reasonable accommodations for individuals with disabilities to ensure equal opportunities in the application and interview process, as well as during employment.