Server Support Specialist

5 days ago


San Antonio, Texas, United States Hotel Emma Full time
Job Summary

We are seeking a highly motivated and detail-oriented Server Assistant to join our team at Hotel Emma. As a Server Assistant, you will play a vital role in providing exceptional service to our guests, ensuring a seamless dining experience.

Key Responsibilities
  • Assist servers, managers, and cooks in delivering quality food and beverage service to guests.
  • Maintain a clean and organized service area, including tables, equipment, and stock.
  • Expedite food and tickets in a timely and efficient manner.
  • Stock all necessary wares and equipment for service.
  • Work collaboratively with the team to ensure seamless service.
  • Provide excellent communication and problem-solving skills to resolve guest issues.
  • Maintain a high level of knowledge about menu items, preparation methods, and ingredients.
  • Ensure accurate and timely delivery of food and beverages to guests.
  • Participate in maintaining a clean and safe work environment.
  • Adhere to hotel policies and procedures, including those related to food safety and handling.
Requirements
  • High school diploma or equivalent.
  • Previous experience in a luxury or ultra-luxury environment is preferred.
What We Offer

Hotel Emma is an equal opportunities employer and is committed to providing a work environment that is free from discrimination and harassment. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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