Global Customer Service Support Specialist

3 days ago


San Antonio, Texas, United States MILLENNIUMSOFT Full time
Job Title: Global Customer Service Support Specialist Job Summary: We are seeking a highly skilled Global Customer Service Support Specialist to join our team at MillenniumSoft. As a key member of our support organization, you will be responsible for providing exceptional technical support to our customers worldwide. Key Responsibilities: * Provide timely and professional support to customers via phone, email, and other communication channels * Troubleshoot complex technical issues and resolve customer complaints in a courteous and efficient manner * Collaborate with internal teams to resolve issues and improve customer satisfaction * Stay up-to-date with product knowledge and technical skills to provide accurate and effective support Requirements: * Bachelor's degree in Computer Science or equivalent experience * 1+ years of experience in technical support or a related field * Strong technical skills, including Microsoft SQL, Windows Server, and Desktop Administration * Excellent communication and problem-solving skills * Ability to work in a fast-paced environment and prioritize multiple tasks What We Offer: * Competitive salary and benefits package * Opportunities for professional growth and development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance How to Apply: If you are a motivated and customer-focused individual with a passion for technical support, please submit your application, including your resume and a cover letter, to [insert contact information]. MillenniumSoft is an Equal Opportunity Employer.

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