Customer Service Representative

7 days ago


Olathe, Kansas, United States Massage Envy Full time
Role Overview:

At Massage Envy South Olathe, we're seeking a dedicated and passionate individual to join our team as a Sales and Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting the value of Total Body Care, and supporting clinic flow.

Key Responsibilities:

Provide outstanding customer service and help everyone feel valued and understood
Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

We offer a caring community that strives to celebrate individuality and share knowledge. Our award programs, such as Sales Associate of the Year, recognize and reward outstanding performance. If you're ready to join a growing community with experienced professionals who share your same passion, we look forward to meeting you.

About Us:

Massage Envy Franchising, LLC (MEF) is a national franchisor of independently owned and operated franchised locations. Each franchisee is the sole employer for all positions posted for a location, and is not acting as an agent for MEF or any of its affiliates.

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