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Office Support Specialist

2 months ago

Washington Highlands Washington DC, United States Neal R Gross & Co Full time
Position Overview:

Neal R. Gross and Co. is looking for an Office Support Specialist to contribute to our operations. We are a prominent provider of Court Reporting and Transcription services with over 45 years of experience in the industry.

This role is ideal for a proactive and enthusiastic individual who thrives in an independent work environment. We value diverse backgrounds and seek intelligent, well-rounded candidates.

Training and Development:
NRGCO offers extensive paid training for new employees, equipping you with essential skills for success. This position provides a broad range of business exposure within a small company, including interactions with the legal, judicial, and governmental sectors.

Work Schedule:
This is a full-time position with an eight-hour shift from Monday to Friday, along with potential opportunities for remote work.

Key Responsibilities:
- Perform standard office administrative tasks
- Process client orders via electronic means or telephone
- Maintain and confirm client appointments
- Communicate with clients regarding special requests
- Handle order processing and client invoicing.

Essential Qualifications:
- Strong attention to detail
- Punctual and able to meet deadlines
- Excellent multitasking abilities
- Positive attitude and strong work ethic
- Capability to work independently
- Strong organizational and time-management skills
- Exceptional problem-solving and communication abilities
- Proficient in technology, particularly MS Office, and quick to learn new software, such as e-signing tools
- A bachelor's degree is mandatory for this role.

Diversity and Inclusion:
We are committed to being an equal opportunity employer and embrace diversity within our workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

Benefits:
We offer a competitive compensation package that includes:
- Comprehensive medical and dental insurance
- 10 paid vacation days in addition to federal holidays
- Parental leave
- Job security for high performers, with many team members enjoying over a decade of tenure
- Opportunities for occasional remote work
- A dynamic work environment with supportive colleagues and avenues for professional growth.