IT Service Delivery Specialist

3 weeks ago


Peoria, Illinois, United States OSF HealthCare Full time
Job Summary

The Support Specialist provides Tier 1 support to employees relating to requests for IT services. This role is responsible for delivering a consistent service excellence experience by delivering premier, high-quality, and value-based service.

Key Responsibilities
  • Provide timely and effective support to employees
  • Ensure a high level of service excellence in all interactions
  • Collaborate with internal stakeholders to resolve issues
  • Stay up-to-date with IT services and technologies
Requirements
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of IT services and technologies

OSF HealthCare is committed to providing a supportive and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.



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