Collections Specialist

3 weeks ago


Mount Prospect, Illinois, United States LHH Recruitment Solutions Full time
Job Title: Collections Specialist

We are seeking a highly skilled Collections Specialist to join our team at LHH Recruitment Solutions. As a Collections Specialist, you will be responsible for managing collections activities, calls, and emails for assigned portfolios, resolving client discrepancies, and establishing strong relationships with customers and internal departments.

Key Responsibilities:
  • Manage collections activities, calls, and emails for assigned portfolios
  • Resolve client discrepancies and short payments, reconcile customer accounts, and monitor assigned accounts with follow-up actions
  • Respond to internal and external requests
  • Establish strong relationships with customers and other internal departments
  • Excellent communication and phone skills
  • Possess a positive attitude and work well on a team
  • Ability to thrive in a high-volume work environment
  • Prepare monthly ad hoc outstanding balance statements
Requirements:
  • 3-5 years of recent B2B collections experience
  • Proficient Excel skills (vlookups, pivot tables, etc.)
  • Extensive knowledge of billing and collections procedures
  • Commitment to exceptional customer service
  • Outstanding written and verbal communication abilities
  • Ability to prioritize and manage multiple tasks
  • Sharp attention to detail

Compensation: $55,000.00 to $60,000.00 per year

Equal Opportunity Employer: LHH Recruitment Solutions is an equal opportunity employer and welcomes applications from diverse candidates.



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