Collections Specialist
3 weeks ago
Responsibilities
- Manage collections activities, calls, and emails for your assigned portfolio
- Resolve client discrepancies and short payments, reconciliation of customer accounts and monitor assigned accounts with follow up actions
- Respond to internal and external requests
- Establish strong relationship with customers and other internal departments
- Excellent communication and phone skills
- Possess a positive attitude and can work extremely well on a team
- Ability to thrive in a high volume work environment
- Prepare monthly ad hoc outstanding balance statements
Qualifications
- Must have 3-5 years of recent B2B collections experience
- Proficient Excel skills (vlookups, pivot tables, etc.)
- Extensive knowledge of billing and collections procedures
- Commitment to exceptional customer service
- Outstanding written and verbal communication abilities
- Ability to prioritize and manage multiple tasks
- Sharp attention to detail
Pay Details: $55,000.00 to $60,000.00 per year
Search managed by: Chelsea Mutton
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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