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Warranty Claims Specialist

2 months ago

Eagan, Minnesota, United States Interstate Companies Full time
{"title": "Warranty Administrator", "description": "Job Summary

Interstate Companies Inc is seeking a skilled Warranty Administrator to join our Corporate Headquarters in Eagan Minnesota. As a key member of our operations team, you will play a critical role in ensuring the smooth resolution of warranty claims from our 31 repair facilities.

This is a challenging and rewarding opportunity for a detail-oriented individual with a strong commitment to quality and customer satisfaction. If you are a motivated and organized professional with a passion for warranty administration, we encourage you to apply.

Key Responsibilities
  • Review and verify warranty paperwork from multiple repair facilities to ensure accuracy and compliance with manufacturer audit requirements.
  • Monitor and manage warranty claims on multiple vendor platforms to ensure timely resolution and maximum recovery.
  • Collaborate with the warranty department to develop and implement effective warranty claim processes and procedures.
  • Provide exceptional customer service and communication to internal and external stakeholders.
Requirements
  • 3+ years of experience in warranty administration or a related field.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication and interpersonal skills with the ability to work effectively in a team environment.
  • Proficiency in Microsoft Office and experience with warranty administration software.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

At Interstate Companies, we value our employees and offer a comprehensive benefits package, including health, dental, and vision coverage, 401(k) matching, and paid time off. We are an equal opportunity employer and encourage all qualified candidates to apply.

", "lang_code": "en-US"}