Warranty Claims Specialist

2 weeks ago


Eagan, Minnesota, United States Interstate Companies Full time
Job Title: Warranty Administrator

Interstate Companies Inc is seeking an experienced Warranty Administrator to join our team at our new Corporate Headquarters in Eagan, Minnesota. As a Warranty Administrator, you will play a critical role in our operations, working closely with our team to obtain and resolve warranty claims from our 31 repair facilities.

Responsibilities:
  • Review and correct warranty paperwork from multiple repair facilities
  • Ensure warranty claims adhere to manufacturers' audit requirements
  • Follow policy and procedure guidelines set forth by vendors and Interstate
  • Create and monitor warranty claims on multiple vendor sites
  • Balance weekly credit memos
  • Create and monitor warranty parts returns
  • Assist with warranty claims at branch level and work with warranty department to ensure maximum warranty recovery with vendors
Requirements:
  • Basic computer skills
  • Strong attention to detail
  • High school diploma or equivalent
  • Excellent communication and time management skills
  • Strong problem-solving skills with the ability to think outside the box
  • 3 years of truck or automotive service writing or warranty claim experience required
Benefits:
  • Competitive wages
  • Uniforms provided by Interstate
  • Tool program available
  • Tuition assistance for educational and ongoing career growth
  • Health, dental, and vision coverage starting on the first day of the following month
  • Paid Time Off (PTO) starts accruing day one of full-time employment
  • Holidays and Floating Holidays per year
  • 401(K) with company matching
  • Long Term Disability
  • Short Term Disability
  • Life Insurance
  • Healthiest You virtual healthcare paid by Interstate
  • PPE Reimbursement - Safety Glasses and Safety Boot Reimbursement
  • Pet Insurance
  • Employee Discounts available on products and services
  • Paid Employee Assistance Program - Free 24/7 access to a guidance consultant regarding life challenges
  • Paid Health and Well-being screening for employees and their spouse

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.



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