Current jobs related to Customer Care Specialist - Irvine, California - Meritage Homes

  • Customer Support Specialist

    2 weeks ago

    Irvine, California, United States Q CELLS USA Corp. Full time

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Q CELLS USA Corp. As a Customer Support Specialist, you will play a crucial role in providing exceptional customer service and managing administrative tasks.Key ResponsibilitiesPhone-Based Customer SupportAnswering phone inquiries from customers promptly and...

  • Radiology Care Specialist

    2 weeks ago

    Irvine, California, United States RadNet Orange County Full time

    Job Title: Radiology Care SpecialistJob Summary: We are seeking a highly skilled Radiology Care Specialist to join our team at RadNet Orange County. As a Radiology Care Specialist, you will be responsible for providing exceptional patient care and customer service to our patients and physician offices.Key Responsibilities:Offer concierge-level service to...

  • Patient Care Specialist

    3 weeks ago

    Irvine, California, United States Kaiser Permanente Full time

    Job SummaryWe are seeking a skilled Patient Care Specialist to join our team at Kaiser Permanente. As a Patient Care Specialist, you will work under the supervision of a Registered Nurse or physician to provide high-quality patient care and support.Key ResponsibilitiesProvide patient care functions as assigned and in accordance with established standards of...

  • Optical Care Specialist

    3 weeks ago

    Irvine, California, United States EssilorLuxottica Full time

    Job SummaryEssilorLuxottica is seeking a highly skilled Optical Care Specialist to join our team. As an Eye Care Professional, you will be responsible for delivering exceptional patient care and ensuring a seamless experience for our customers.Key ResponsibilitiesProvide personalized care to patients, ensuring their needs are met and exceeded.Collaborate...

  • Veterinary Care Specialist

    2 months ago

    Irvine, California, United States Better Vet Full time

    About the RoleWe are seeking a skilled and compassionate Veterinary Care Specialist to join our team at BetterVet. As a Housecall Veterinarian, you will provide high-quality, in-home veterinary care to our clients and their pets.Key ResponsibilitiesProvide routine and emergency veterinary care to pets in the comfort of their own homesDevelop and maintain...

  • Customer Service Specialist Lead

    3 weeks ago

    Irvine, California, United States MDxHealth Full time

    Job OverviewThe Customer Service Specialist Lead plays a vital role in ensuring exceptional customer experiences for mdxhealth clients. This position requires a high level of service quality, with a focus on maintaining strong relationships with customers, sales teams, and internal departments.Key Responsibilities:Provide timely and effective support to...

  • Patient Care Specialist

    2 weeks ago

    Irvine, California, United States Kaiser Permanente Full time

    Job SummaryWe are seeking a skilled Patient Care Specialist to join our team at Kaiser Permanente. As a key member of our healthcare team, you will provide high-quality patient care and support to our patients and their families.Key ResponsibilitiesProvide direct patient care under the supervision of a Registered Nurse or physician, including vital sign...

  • Pediatric Care Specialist

    3 weeks ago

    Irvine, California, United States A+ Pediatrics Full time

    Job Title: Pediatric Care SpecialistJob Description:A+ Pediatrics is seeking a compassionate and skilled Pediatric Care Specialist to join our team. As a Pediatric Care Specialist, you will be responsible for providing high-quality patient care to children from birth to 18 years old. Your primary focus will be on delivering exceptional care, working closely...

  • Customer Service Representative

    4 weeks ago

    Irvine, California, United States Agendia Full time

    Job SummaryThe Customer Care Representative plays a vital role in ensuring that all customers receive the highest level of customer service throughout their entire experience with Agendia. This individual serves as an internal and external resource for all customer needs related to product information, patient inquiries, client supplies, billing inquiries,...

  • Customer Service Representative

    3 weeks ago

    Irvine, California, United States Agendia Full time

    Job Summary:The Customer Care Representative's primary objective is to provide exceptional customer service to Agendia clients, ensuring a seamless experience throughout the customer journey. This role serves as a key resource for clients, providing product information, addressing patient-related inquiries, and supporting the commercial team with client...

  • Customer Technical Support Specialist

    3 weeks ago

    Irvine, California, United States ATEN Technology, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at ATEN Technology, Inc. The ideal candidate will have a strong technical background and excellent communication skills to provide top-notch support to our customers.Key Responsibilities:Provide technical assistance to customers via phone, email, and online...

  • Optical Care Specialist

    2 weeks ago

    Irvine, California, United States VSP Ventures Optometric Solutions LLC Full time

    Job SummaryThe primary role of the Optical Care Specialist is to provide exceptional customer service and ensure that customers find the perfect eyewear to meet their needs. This involves determining the reason for the patient's visit, identifying lifestyle needs, and delivering recommendations for eyewear based on the prescription given by the...

  • Dental Care Specialist

    3 weeks ago

    Irvine, California, United States Man Dental West Covina Full time

    Job OverviewMan Dental West Covina is seeking a skilled General Dentist to join our team. As a key member of our dental care team, you will be responsible for providing high-quality dental care to patients of all ages.Key ResponsibilitiesEvaluate patient health and condition to determine the best treatment plan.Complete treatment on affected teeth, perform...

  • Customer Service Representative

    4 weeks ago

    Irvine, California, United States US Tech Solutions Full time

    Job Title: Customer Care SpecialistJob Summary:We are seeking a highly skilled Customer Care Specialist to join our team at US Tech Solutions. As a key member of our operations division, you will be responsible for providing exceptional customer service, managing customer escalations, and driving continuous improvement.Key Responsibilities:Provide...

  • Veterinary Care Specialist

    3 weeks ago

    Irvine, California, United States Petco Full time

    Job Title: Veterinary Care SpecialistAt Petco, we're committed to providing exceptional care for pets and their owners. As a Veterinary Care Specialist, you'll play a critical role in delivering high-quality patient care and contributing to the growth of our veterinary practice.Key Responsibilities:Provide excellent patient care by performing physical...

  • Customer Service Representative

    2 weeks ago

    Irvine, California, United States Animal Dermatology Clinic Full time

    Job Title: Customer Service SpecialistAnimal Dermatology Group (ADG) is a leading veterinary dermatology business in the U.S., providing high-quality specialty care to pets with acute and chronic skin conditions. We are seeking a Customer Service Specialist to support the efficient operation of our veterinary practices.Key Responsibilities:Confirm...

  • Customer Service Representative

    4 weeks ago

    Irvine, California, United States Planet Pharma Full time

    Job Title: Call Center SpecialistThis is a 3-month contract position with potential to extend longer based on performance and business need. Medical benefits are available.Job Summary:We are seeking a highly skilled Call Center Specialist to join our team at Planet Pharma. As a Call Center Specialist, you will be responsible for interacting with customers...

  • Customer Service Representative

    2 months ago

    Irvine, California, United States US Tech Solutions Full time

    Job Title: Customer Care SpecialistDuration: 4+ Months ContractJob Summary:We are seeking a highly skilled Customer Care Specialist to join our team at US Tech Solutions. As a key member of our operations division, you will be responsible for providing exceptional customer service, resolving complex customer inquiries, and driving continuous improvement...

  • Personal Support Specialist

    2 months ago

    Irvine, California, United States Agape Home Care Full time

    Job OverviewAgape Home Care is looking for dedicated individuals to fill the role of Personal Support Specialist. In this position, you will provide essential assistance in the daily lives of elderly or disabled clients.Key Responsibilities:Support clients with their daily living tasksProvide updates on care progress to relevant individualsWork closely with...

  • Veterinary Care Specialist

    3 weeks ago

    Irvine, California, United States Petco Full time

    About the RoleWe are seeking a highly skilled and compassionate Veterinary Technician to join our team at Petco. As a Veterinary Technician, you will play a critical role in providing exceptional care to our patients and delivering outstanding customer service to their owners.Key ResponsibilitiesAssist veterinarians with appointments, surgery, dentistry, and...

Customer Care Specialist

2 months ago

Irvine, California, United States Meritage Homes Full time
Job Summary

We are seeking a highly skilled Customer Care Associate to join our team at Meritage Homes. As a key member of our warranty team, you will be responsible for ensuring the highest level of customer satisfaction and quality control in our new home construction process.

Key Responsibilities
  • Supervise warranty-service work of laborers and sub-contractors at multiple home sites within a community.
  • Ensure all building codes and Meritage Home standards of quality are met during warranty repairs, resolving quality control issues as they arise.
  • Participate in the 10-step AVID-Customer Satisfaction process in assigned communities.
  • Assist with inspection process, conducting walk-through inspections and other scheduled inspections with homeowners.
  • Manage customer expectations during the construction process through homeowner orientation.
  • Interact daily with various departments, subcontractors, homebuyers, homeowners, and city inspectors.
  • Manage assigned warranty claims in an organized and methodical manner.
  • Manage paperwork flow, including updating reports and tracking customer sign-offs.
  • Manage warranty reports to ensure prompt and professional service to our homeowners.
  • Interact with customers and interpret warranty claims versus Meritage warranty manual.
Requirements
  • A high school diploma or equivalent is required; coursework or degree in Construction Management is preferred.
  • At least one year of construction experience with some supervisory or project oversight experience is preferred.
  • Advanced training in one or more trades within the residential building industry is strongly preferred.
  • Knowledge of homebuilding and construction systems/processes, building codes, and Register of Contractor Standards (ROC) is required.
  • Ability to read blueprints to maintain quality control and inspect all aspects of construction, including framing, stucco installations, electrical, plumbing, etc.
  • Working knowledge of Microsoft Word and Excel; knowledge of Hyphen is a plus.
  • Ability to operate an automobile, have a valid state driver's license, and personal vehicle liability insurance coverage to meet Meritage Homes' standards.