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Optical Care Specialist

1 month ago

Irvine, California, United States EssilorLuxottica Full time
Job Summary

EssilorLuxottica is seeking a highly skilled Optical Care Specialist to join our team. As an Eye Care Professional, you will be responsible for delivering exceptional patient care and ensuring a seamless experience for our customers.

Key Responsibilities
  • Provide personalized care to patients, ensuring their needs are met and exceeded.
  • Collaborate with Optometrists and other healthcare professionals to ensure accurate diagnoses and effective treatment plans.
  • Maintain accurate patient records and ensure compliance with HIPAA regulations.
  • Process payments and handle customer transactions with accuracy and attention to detail.
  • Stay up-to-date with the latest technology and products, providing expert advice to customers.
Requirements
  • High school diploma or equivalent required.
  • Strong customer service skills and ability to work in a fast-paced environment.
  • Knowledge of optical products and services, including contact lenses and frames.
  • Ability to work effectively in a team environment and communicate with patients and colleagues.
  • Basic math skills and accuracy with cash handling.
Preferred Qualifications
  • Previous experience in customer service, retail, or optical industry.
  • Strong interpersonal skills and ability to build rapport with patients and colleagues.
What We Offer

EssilorLuxottica offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.