Customer Service Representative

2 weeks ago


Irvine, California, United States Planet Pharma Full time
Job Title: Call Center Specialist

This is a 3-month contract position with potential to extend longer based on performance and business need. Medical benefits are available.

Job Summary:

We are seeking a highly skilled Call Center Specialist to join our team at Planet Pharma. As a Call Center Specialist, you will be responsible for interacting with customers via phone and email, placing and monitoring orders, and providing updates to ensure high customer satisfaction.

Key Responsibilities:

  • Resolve customer service or billing complaints by exchanging merchandise, refunding money, and adjusting bills.
  • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Requirements:

  • High school diploma or GED preferred.
  • 2-4 years customer service related experience required.
  • Verbal and written communication skills, attention to detail, customer service skills, and interpersonal skills.
  • Ability to work independently and manage one's time.
  • Ability to accurately document and record customer/client information.
  • Previous experience with computer applications, such as Microsoft Word and PowerPoint.

What We Offer:

Medical benefits, potential for contract extension, and a dynamic work environment.



  • Irvine, California, United States Customer Service Representative Outsourcing Company Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve...


  • Irvine, California, United States Johnson Service Group (IL) Full time

    Job SummaryUnder the direction of the Senior Supervisor, Customer Service, the bilingual Child Care Providers United (CCPU) customer service representative provides consultive telephonic and web-based assistance to Child Care Providers, Agents, and Enrollment Services. This role requires strong communication skills, attention to detail, and the ability to...


  • Irvine, California, United States Johnson Service Group Full time

    Job SummaryWe are seeking a highly skilled Bilingual Spanish Customer Service Representative to join our team at Johnson Service Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and answering questions related to insurance benefits, provider contracts,...


  • Irvine, California, United States Ultimate Staffing Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and professional Customer Service Representative to join our team at Ultimate Staffing. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, taking orders over the phone, and processing orders for the holiday...


  • Irvine, California, United States Johnson Service Group Full time

    Job SummaryWe are seeking a highly skilled Bilingual Spanish Customer Service Representative to join our team at Johnson Service Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesProvide...


  • Irvine, California, United States Motion Recruitment Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues...


  • Irvine, California, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeJob Summary:Domino's Pizza LLC is seeking a highly motivated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, interacting with customers to provide exceptional service and ensure their satisfaction.Responsibilities: Answer...


  • Irvine, California, United States Mirion Full time

    Customer Service RepresentativeMirion Medical is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, customers, and stakeholders.Resolve customer issues from start to finish, ensuring timely and accurate responses to all...


  • Irvine, California, United States Select Staffing Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Select Staffing. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...


  • Irvine, California, United States Ultimate Staffing Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and professional Customer Service Representative to join our team at Ultimate Staffing in Irvine. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, taking orders over the phone, and processing orders for the...


  • Irvine, California, United States Ultimate Staffing Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Ultimate Staffing. As a Customer Service Representative, you will be responsible for providing exceptional customer service by dispatching and managing work orders, tracking customer inspections, and...


  • Irvine, California, United States BARTON PERREIRA LLC Full time

    Customer Service RepresentativeBarton Perreira LLC is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key Responsibilities:Respond to customer inquiries...


  • Irvine, California, United States Select Staffing Full time

    Customer Service Representative Job DescriptionSelect is seeking an experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Answer inbound and outbound calls,...


  • Irvine, California, United States States HR CO LLC Full time

    Customer Service Representative Job DescriptionAt States HR CO LLC, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team.The ideal candidate will have excellent communication and problem-solving skills, with the ability to provide top-notch service to our customers.Key Responsibilities:Respond to customer...


  • Irvine, California, United States Vaco Full time

    Job Title: Customer Service RepresentativeAt Vaco, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and ensuring timely and accurate processing of warranty parts orders.Key Responsibilities:Process domestic and...


  • Irvine, California, United States BARTON PERREIRA LLC Full time

    Customer Service RepresentativeBarton Perreira is seeking a Customer Service Representative to join our team in Irvine, California. As a key member of our customer service team, you will be responsible for providing exceptional customer care by answering calls, responding to customer inquiries, and resolving issues in a timely and professional manner.Key...


  • Irvine, California, United States 24 Seven Talent Full time

    Customer Service Representative Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at 24 Seven Talent. As a Customer Service Representative, you will be the primary point of contact for all customer inquiries, complaints, and issues related to orders, products, and shipping.Key Responsibilities:Provide exceptional...


  • Irvine, California, United States Identified Talent Solutions Full time

    Job Title: Customer Care Representative (Healthcare)Location: Irvine, CA (Onsite)Company Overview:Exciting opportunity to join a customer-centric and forward-thinking healthcare services company in Irvine, CA, delivering top-notch healthcare services with a strong emphasis on exceptional customer care. We are dedicated to making a positive impact in people's...


  • Irvine, California, United States Domino's Franchise Full time

    Job DescriptionDomino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, operating equipment, and maintaining a clean and safe work environment.Key Responsibilities:Operate all...


  • Irvine, California, United States Identified Talent Solutions Full time

    Job Title: Customer Care RepresentativeLocation: OnsiteCompany Overview: Identified Talent Solutions is a customer-centric and forward-thinking healthcare services company dedicated to delivering top-notch healthcare services with a strong emphasis on exceptional customer care.Role Overview: We are seeking a dynamic team member to fill the role of Customer...