City Support Lead

4 weeks ago

Baltimore, Maryland, United States Johns Hopkins University Full time
Job Summary

The Bloomberg Center for Public Innovation at Johns Hopkins University seeks a City Support Lead to oversee key aspects of delivering multi-year, grant-funded programs. This role will lead technical assistance delivery for Innovation Team (i-team) programs to build the capacity of public servants to create better, longer lives for city residents.

Key Responsibilities
  • Work directly with Center and initiative leadership to design and deliver multimillion-dollar, multi-year programs.
  • Lead the development and delivery of the program's city hall support and engagement in coordination with staff, vendors, partner organizations, and philanthropic funders.
  • Manage a world-class team responsible for providing direct technical assistance to city teams in the design, development, and delivery of new services and policy approaches in the partner cities.
  • Conceptualize, prepare, and monitor technical assistance programs to provide client support and to promote research and dissemination and iterative program development.
  • Design and facilitate direct connections and collaborative learning opportunities among cohorts' cities, helping to identify and respond to cross-cutting opportunities and challenges.
  • Develop, recommend, and administer policies, procedures, and processes in support of programmatic operations.
  • Support the development of program artifacts such as briefings, messaging, and presentations.
  • Prepare and present project status reports, risk management, and other program lifecycle reports and documentation to Center's leadership, program partners, and funder.
  • Coordinate development and submission of donor deliverables.
  • Onboard and provide regular training to program staff in best practices and delivery methods.
  • Provide quality assurance on deliverables before sharing with Center's leadership, program partners, and funder.
  • Ensure systems are in place and effective to capture program data for both external reporting and internal learning and development efforts.
  • Promote synergies with teams across the Center to propose and develop sustainable and innovative solutions.
Requirements
  • Master's Degree in a related field.
  • Five years of related experience in a university or business development setting, with at least three years managing staff.
  • Additional education may substitute for required experience and additional experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
  • Five (5) years of experience in the field of government innovation.
  • Experience in a leadership position in local government, design, or management consulting.
  • Experience developing and implementing design-based innovation programs and processes.
  • Successful experience in program management and project management of complex initiatives from design to completion.
  • Experience managing with government, nonprofit, and philanthropic stakeholders.
  • Experience managing diverse teams.
  • Experience managing vendors and partners in collaborative projects or delivery efforts.

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