Customer Experience Ambassador

5 days ago


Corning, New York, United States Kelly Services, Inc. Full time

Key Responsibilities:

• Greet guests with a warm and welcoming demeanor, providing exceptional customer service and ensuring a positive experience.

• Assist with ticket sales and respond to guest inquiries regarding memberships, tour enhancements, demonstrations schedules, parking, gift cards, hours of operation, and way-finding.

• Provide information and support to guests on various topics, including but not limited to, Make Your Own Glass, tour enhancements, and museum operations.

• Collaborate with staff to ensure seamless guest experiences and resolve any issues that may arise.

• Maintain a clean and organized workspace, adhering to museum standards and protocols.

Requirements:

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment and multitask with ease.

• Strong problem-solving skills and attention to detail.

• Ability to work a flexible schedule, including weekends and holidays.

What We Offer:

• Competitive hourly rate.

• Opportunities for professional growth and development.

• A dynamic and supportive work environment.



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