Customer Experience Ambassador
5 days ago
Key Responsibilities:
• Greet guests with a warm and welcoming demeanor, providing exceptional customer service and ensuring a positive experience.
• Assist with ticket sales and respond to guest inquiries regarding memberships, tour enhancements, demonstrations schedules, parking, gift cards, hours of operation, and way-finding.
• Provide information and support to guests on various topics, including but not limited to, Make Your Own Glass, tour enhancements, and museum operations.
• Collaborate with staff to ensure seamless guest experiences and resolve any issues that may arise.
• Maintain a clean and organized workspace, adhering to museum standards and protocols.
Requirements:
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask with ease.
• Strong problem-solving skills and attention to detail.
• Ability to work a flexible schedule, including weekends and holidays.
What We Offer:
• Competitive hourly rate.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
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