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Customer Support Specialist

2 months ago

Corning, New York, United States Corning Incorporated Full time

Role Overview:

The Customer Support Specialist will play a vital role in ensuring smooth operations within the Customer Service Department. This position involves engaging with the SAP system to facilitate order processing and assist the Order Management team with necessary modifications.

Key Responsibilities:

  • SAP System Management: Inputting orders into the SAP system and providing support to the Order Management department for ongoing order adjustments.
  • Customer Interaction: Assisting the Customer Service team with daily inquiries and aiding in the preparation of customer proposals.
  • Complaint Resolution: Collecting customer information and contributing to administrative tasks within the organization.
  • Document Preparation: Generating commercial documents and invoices as required.

Qualifications:

  • Completion of higher education or nearing graduation.
  • Proficient in English communication.
  • Strong analytical skills.
  • Effective time management abilities.
  • Team-oriented mindset.
  • Excellent communication and availability.

Benefits:

  • Opportunity to acquire professional experience in a global organization.
  • Full-time employment for a designated period.
  • Comprehensive benefits package including private healthcare, a cafeteria platform, and partial funding for fitness and meal options.
  • Supportive and positive work environment.
  • Opportunities for personal and professional growth.