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Healthcare Customer Service Representative

2 months ago

Corning, New York, United States Guthrie Healthcare Full time

Position Overview:
The Patient Service Specialist plays a crucial role in delivering exceptional front office assistance, ensuring operations align with Guthrie Healthcare's commitment to Service Excellence.

Key Responsibilities:
- Provide comprehensive support to patients and visitors, enhancing their experience within the healthcare environment.
- Uphold the principles of Patient Centeredness, ensuring that every interaction prioritizes the needs and comfort of patients.
- Collaborate with healthcare professionals to facilitate seamless communication and service delivery.

Essential Skills:
- Strong customer service abilities, with a focus on healthcare and retail environments.
- Effective communication skills, both verbal and written, to interact with diverse patient populations.
- Ability to manage multiple tasks efficiently while maintaining a positive attitude.

Conclusion:
The Patient Service Specialist is integral to fostering a welcoming atmosphere at Guthrie Healthcare, ensuring that every patient receives the highest standard of care and support.