Medical Front Office Coordinator

3 days ago


Simi Valley, California, United States Rancho Health MSO Full time
Job Summary: As a Medical Front Office Coordinator with Rancho Health MSO, you will play a vital role in ensuring seamless patient care and efficient office operations. Your primary responsibility will be to provide exceptional customer service to patients, answering phone calls, and directing them to the appropriate staff member.

Key Responsibilities:
  • Welcome and assist patients during check-in at the front desk.
  • Answer and promptly direct incoming calls on multiple phone lines, regularly checking voicemail messages throughout the day.
  • Process patient payments accurately and reconcile the cash drawer on a daily basis.
  • Schedule, reschedule, and confirm patient appointments efficiently.
  • Verify patient insurance coverage using various websites and systems.
  • Aid patients in checking out after their appointments with providers, scheduling follow-up appointments, and providing necessary paperwork, such as lab orders.

Requirements:
  • High School Diploma or equivalent (GED).
  • Knowledge of medical terminology desired.
  • Successful completion of a medical front office program or on-the-job training with an emphasis on customer service.

Estimated Salary Range: $45,000 - $55,000 per year, depending on experience.

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