Medical Front Office Coordinator
3 days ago
Key Responsibilities:
- Welcome and assist patients during check-in at the front desk.
- Answer and promptly direct incoming calls on multiple phone lines, regularly checking voicemail messages throughout the day.
- Process patient payments accurately and reconcile the cash drawer on a daily basis.
- Schedule, reschedule, and confirm patient appointments efficiently.
- Verify patient insurance coverage using various websites and systems.
- Aid patients in checking out after their appointments with providers, scheduling follow-up appointments, and providing necessary paperwork, such as lab orders.
Requirements:
- High School Diploma or equivalent (GED).
- Knowledge of medical terminology desired.
- Successful completion of a medical front office program or on-the-job training with an emphasis on customer service.
Estimated Salary Range: $45,000 - $55,000 per year, depending on experience.
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