Bilingual Claims Customer Experience Specialist

6 days ago


McAllen, Texas, United States Kemper Full time
Job Overview

Kemper is seeking a highly motivated and customer-focused individual to join our team as a Bilingual Claims Customer Service Representative - Initial Loss. In this role, you will play a critical part in delivering an exceptional customer experience and resolving claims-related issues effectively.

Key Responsibilities:
  • Interact with customers via phone, email, or chat to address their concerns and resolve issues related to claims.
  • Enter information into the claims system and initiate the claims handling process.
  • Provide clear and concise information to customers regarding their claims status and progress.

We offer a comprehensive training program and ongoing support to ensure your success in this role. Our competitive salary range is $45,000-$55,000 per annum, depending on experience.



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