Banking Support Specialist

22 hours ago


McAllen, Texas, United States Texas Regional Bank Full time
Job Title: Banking Support Specialist

Estimated Salary: $45,000 - $60,000 per year

About Texas Regional Bank

Texas Regional Bank is committed to delivering exceptional banking services to our customers. We are seeking a highly skilled Banking Support Specialist to join our team.

Job Description

We are looking for a knowledgeable and experienced Banking Support Specialist to provide assistance to our customers. The successful candidate will be responsible for answering customer inquiries, resolving issues, and providing personalized support.

Key Responsibilities:

  • Answer customer phone calls, emails, and online chats in a timely and professional manner.
  • Respond to customer inquiries and resolve issues efficiently and effectively.
  • Provide accurate and up-to-date information about our products and services.
  • Maintain accurate records of customer interactions and updates.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • At least one year of experience in banking or a related field.
  • Excellent communication and interpersonal skills.
  • The ability to work in a fast-paced environment and multitask.
  • Bilingual in English and Spanish.
Benefits

As a Banking Support Specialist at Texas Regional Bank, you can expect:

  • A competitive salary range of $45,000 - $60,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Paid time off and holidays.
  • Opportunities for career growth and advancement.


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