Account Services Coordinator

2 weeks ago


Everett, Washington, United States Dealer eProcess Full time
JOB TITLE: Customer Support Associate

Dealer eProcess is seeking a dedicated Customer Support Associate to enhance our team. This role demands exceptional communication skills, meticulous attention to detail, and a collaborative spirit. Previous experience in the automotive sector is advantageous, and there are pathways for advancement into more senior roles.

Key Responsibilities:
  • Assist Account Managers with daily operations
  • Track and evaluate client and Account Manager performance
  • Deliver support to clients through various communication channels
  • Work alongside Senior Management to achieve team objectives
Essential Skills:
  • Strong communication and customer service skills
  • Highly organized, detail-oriented, and reliable
  • Proficient in providing support via phone and email
  • Capable of managing multiple tasks simultaneously
  • Maintains composure in high-pressure situations
  • Familiarity with Microsoft Office and Google Docs
  • Understanding of Google Suite applications
Employee Benefits:
  • Paid vacation days
  • Generous paid time off
  • Comprehensive healthcare, dental, and vision coverage
  • 401K plan options


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