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Rental Operations Coordinator

2 months ago

Dayton, Ohio, United States EquipmentShare Full time
Job Title: Rental Coordinator

We are seeking a highly motivated and customer-focused Rental Coordinator to join our team at EquipmentShare. As a Rental Coordinator, you will be responsible for scheduling rentals, maintaining customer service standards, and ensuring a seamless experience for our customers.

About the Role:
  • Respond to inbound leads and guide customers through the EquipmentShare rental process
  • Expand our existing customer base by building relationships with contractors and construction company principals
  • Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare
  • Promptly respond to and resolve customer inquiries, requests, complaints or other communications
  • Develop new sales strategies and techniques to increase our market share and improve our customer experience
Requirements:
  • High School diploma or equivalent
  • Strong interpersonal and problem-solving skills
  • Ability to adapt to the fast pace of a growing company
  • Continuous education on the latest EquipmentShare products and services
What We Offer:
  • Competitive salary
  • Medical, Dental and Vision benefits coverage for full-time employees
  • Generous paid time off (PTO) plus company paid holidays
  • 401(k) and company match
  • Annual tool and boot reimbursements for those in applicable jobs
  • Fitness Membership stipends plus seasonal and year-round wellness challenges
  • Company-sponsored events (annual family gatherings, food truck nights, and more)
  • Volunteering and local charity initiatives that help you nurture and grow the communities you call home
  • Opportunities for career advancement and professional development
  • Access to industry-leading diagnostic tools