Operations Coordinator

4 weeks ago


Dayton, Ohio, United States Kettering Medical Center Network Full time
Job Summary

Kettering Medical Center Network is seeking a skilled Operations Coordinator to join our team. As a key member of our operations team, you will play a vital role in ensuring the safety and well-being of our patients, visitors, and staff.

Key Responsibilities:

  • Respond to emergency and non-emergency calls, providing critical support to our patients and visitors.
  • Operate and monitor multiple in-house CCTV, alarm, and access systems, taking necessary action when needed.
  • Dispatch police and security officers for multiple hospital campuses.
  • Provide exceptional customer service, responding to requests from patients, visitors, and community members.
  • Collaborate with our emergency response team to ensure seamless communication and response to emergencies.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and respond quickly to emergencies.
  • Knowledge of applicable rules, regulations, policies, and laws that address public safety in the healthcare setting.
  • Ability to maintain professionalism during confrontational situations.

About Kettering Medical Center Network:

We are a not-for-profit system of 13 medical centers and over 120 outpatient facilities serving southwest Ohio. Our mission is to transform the healthcare experience with high-quality care for every stage of life.



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