Operations Coordinator
4 weeks ago
Kettering Medical Center Network is seeking a skilled Operations Coordinator to join our team. As a key member of our operations team, you will play a vital role in ensuring the safety and well-being of our patients, visitors, and staff.
Key Responsibilities:
- Respond to emergency and non-emergency calls, providing critical support to our patients and visitors.
- Operate and monitor multiple in-house CCTV, alarm, and access systems, taking necessary action when needed.
- Dispatch police and security officers for multiple hospital campuses.
- Provide exceptional customer service, responding to requests from patients, visitors, and community members.
- Collaborate with our emergency response team to ensure seamless communication and response to emergencies.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and respond quickly to emergencies.
- Knowledge of applicable rules, regulations, policies, and laws that address public safety in the healthcare setting.
- Ability to maintain professionalism during confrontational situations.
About Kettering Medical Center Network:
We are a not-for-profit system of 13 medical centers and over 120 outpatient facilities serving southwest Ohio. Our mission is to transform the healthcare experience with high-quality care for every stage of life.
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