Veterinary Care Specialist
2 days ago
We are seeking a skilled and compassionate Veterinary Care Specialist to join our team at North Oatlands Animal Hospital. As a key member of our veterinary team, you will provide exceptional care to our patients and deliver outstanding service to our clients.
Key Responsibilities- Client Communication: Provide clear and concise updates on patient status, home care instructions, and medication administration guidance. Address client medical questions with confidence and direct complex inquiries to veterinarians.
- Client Education & Support: Educate clients on preventative medicine, wellness care by age, vaccine requirements, laboratory procedures, and support hospital financial policies by preparing estimates and discussing financial commitments.
- Customer Service: Greet clients, escort them and their pets into exam rooms, ensure smooth transitions to the front desk, and promote the practice's products, programs, and services.
- Animal Handling & Care: Safely and compassionately restrain animals, assist veterinarians in medical, surgical, and dental procedures, prepare patients for surgery, administer anesthesia, monitor patients during surgery and recovery, and administer fluids.
- Facility & Equipment Maintenance: Properly care for all surgical materials, maintain hospital equipment and inventory, and ensure the surgery room, ICU area, exam rooms, and treatment areas are prepared and maintained.
- Record Keeping: Maintain accurate and detailed patient records using a paperless medical record system, ensuring all procedures, vaccinations, and notes are documented for proper billing.
- Pharmacy Assistance: Assist with dispensing medications as directed by the veterinarian, prepare prescription labels, and appropriately package medication.
- Safety & Technical Skills: Follow DEA, OSHA, and hospital safety guidelines; administer SQ, IM, and IV injections; perform laboratory tests, radiographs, and electrocardiograms; place IV catheters; perform emergency treatments such as bleeding control and external cardiac massage.
- Licensed Veterinary Technician (LVT) certification.
- Ability to handle animals safely and compassionately.
- Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions.
- Familiarity with DEA, OSHA, and hospital safety guidelines.
At North Oatlands Animal Hospital & Reproductive Center, we are committed to providing superior care and excellent service to our patients and clients. We aim to assemble an expert team of veterinary professionals to provide the best possible healthcare for our patients. We have state-of-the-art veterinary facilities and a clean, comfortable, efficient environment. In addition, we maintain AAHA-accreditation.
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