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Patient Services Representative II

2 months ago

Menlo Park, California, United States University HealthCare Alliance Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Services Representative II to join our team at University HealthCare Alliance. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services.

Key Responsibilities
  • Provide warm and welcoming greetings to patients and families, ensuring a positive first impression of our healthcare organization.
  • Register new patients and update existing patient accounts, ensuring accurate and timely information.
  • Schedule appointments and manage patient flow, ensuring efficient and effective use of resources.
  • Verify patient insurance coverage and eligibility, ensuring compliance with regulatory requirements.
  • Collect and process patient payments, maintaining accurate records and balancing cash drawers.
  • Communicate effectively with patients, families, and healthcare providers, using clear and concise language to ensure understanding and satisfaction.
  • Participate in ongoing education and training to enhance knowledge and skills, staying up-to-date on industry best practices and regulatory requirements.
Requirements
  • High school graduate or equivalent required.
  • One year of PSR or related experience preferred.
  • Graduate of a Medical Receptionist training program or healthcare experience a plus.
  • EPIC experience a plus.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.