Customer Service Representative

3 weeks ago


Menlo Park, California, United States Fiesta Auto Insurance Full time

Fiesta Auto Insurance is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, developing sales leads, and educating customers on various insurance coverage options.

Key Responsibilities:
  • Establish and maintain strong customer relationships through excellent communication and problem-solving skills.
  • Develop and implement sales strategies to meet and exceed monthly sales goals.
  • Educate customers on insurance products and services, and make recommendations based on their needs.
  • Process payments, renewals, and policy changes in a timely and accurate manner.
  • Participate in marketing and promotional activities to promote our agency and services.
Requirements:
  • Self-motivated and proactive individual with a strong work ethic and positive attitude.
  • Ability to obtain a Personal Lines Insurance Broker's License.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Preferred: Bilingual.
Benefits:
  • Competitive hourly pay and bonuses.
  • Commission on tax returns.
  • Direct deposit every Friday.
  • Vacation pay.
  • Health, dental, and vision benefits.


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