Peer Specialist

3 days ago

Seattle, Washington, United States Downtown Emergency Service Center Full time
About the Role

**Job Summary:**

We are seeking a highly motivated and compassionate Peer Specialist to join our team at the Downtown Emergency Service Center (DESC). As a Peer Specialist, you will play a vital role in providing support and guidance to individuals with mental illness, helping them to achieve their recovery goals and improve their overall well-being.

Key Responsibilities

  • Participate as a member of a multi-disciplinary team providing outreach, engagement, and support of on-going case management services to mentally ill adults.
  • Integrate personal experience with mental illness into work with program participants, utilizing a Recovery-based approach to assist consumers to reach their fullest potential.
  • Assist case managers in coordinating consumer supports and linkage, including facilitating access to food, clothing, hygiene services, medical care, community resources, and services.
  • Advocate for clients' access to community resources and services, ensuring that clients' needs are met and rights maintained.
  • Consult and collaborate with community providers to ensure continuity of care.
  • Plan and facilitate consumer meetings to elicit consumer input regarding mental health program performance and to assure the consumer perspective is well-understood and reported back to the team.
  • Participate in crisis intervention and safety management tasks.
  • Assist consumers with voicing their interests and goals through various channels, including Goal Plans, Crisis Plans, WRAP, and other methods of expressing individual preferences for their recovery goals.
  • Participate in the planning, organizing, and co-facilitating of self-help and educational group treatment services for consumers served by the mental health program.
  • Assess consumers' Activities of Daily Living (ADLs), working with other clinical staff to plan for gaps in the consumers' skill base.
  • Participate in psychiatric consultation, supervision, program meetings, and in-service trainings.
  • Comply with the agency's clinical accountability policies and procedures.
  • Maintain current and complete clinical and administrative records.
  • Participate in quality assurance reviews when assigned.
  • Comply with applicable program research and evaluation procedures.
  • Promote and maintain positive relationships with the surrounding neighborhood.
  • Participate in verbal de-escalation and physical interventions in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment.

Requirements

  • Lived experience as a consumer of behavioral health services (mental health and/or substance use treatment) or be the parent or legal guardian of a child who has received behavioral health services.
  • Ability to obtain Certified Peer Specialist certification from the Washington State Peer Counselor Training Program within 60 days of employment.
  • Ability to meet Washington Department of Health requirements for registration as an Agency Affiliated Counselor (AAC) or any other superseding credential.
  • Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs.
  • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control.
  • Assist clients in accessing internal resources to reinforce the client's ability to resolve crisis on their own.
  • Assist clients in identifying unmet needs that may be causing them to have recurrent crisis.
  • Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity.
  • Strong knowledge of relevant community resources and methods for accessing them.
  • Possess strong communication and writing skills.
  • Ability to work flexible hours as required by program and staffing needs.
  • Experience working with adults disabled by mental illness and/or co-occurring disorders.
  • Interest or experience in working with consumers who are difficult to engage and maintain in traditional mental health programs.
  • Knowledge of Recovery-focused, strengths-based work in mental health.
  • Ability to communicate and work effectively with consumers and staff from various backgrounds.
  • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior.
  • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for consumers.

Preferred Qualifications

  • Has current Certified Peer Specialist certification from the Washington State Peer Counselor Training Program.
  • Knowledge of de-escalation skills, crisis intervention & stabilization, and harm reduction strategies.
  • Bi-cultural background/experience is helpful.
  • Strong applicants are able to demonstrate the ability to be positive in their empathetic responses to all persons; understand the value of meaningful and deep client engagement; have the potential to acquire the necessary knowledge, attitudes, and skills of an effective crisis worker; and value a non-judgmental response to sensitive issues.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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