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Part-Time Peer Specialist, Community Development and Integration Services

2 months ago

Seattle, Washington, United States Downtown Emergency Service Center Full time

About the Role:

Downtown Emergency Service Center (DESC) is seeking a Part-Time Peer Specialist to join our Community Development and Integration Services team. As a Peer Specialist, you will play a vital role in providing consultation to our team to promote a culture that recognizes and respects each client's point of view and preferences.

Key Responsibilities:

  • Participate as a member of a multi-disciplinary team providing outreach, engagement, and support of on-going case management services to mentally ill adults.
  • Integrate personal experience with mental illness into work with program participants.
  • Utilize a Recovery-based approach to assist consumers to reach their fullest potential.
  • Assist case managers in coordinating consumer supports and linkage, including facilitating access to food, clothing, hygiene services, medical care, community resources, and services.
  • Advocate for clients' access to community resources and services, ensuring that clients' needs are met and rights maintained.
  • Consult and collaborate with community providers to ensure continuity of care.
  • Plan and facilitate consumer meetings to elicit consumer input regarding mental health program performance and to assure the consumer perspective is well-understood and reported back to the team.
  • Participate in crisis intervention and safety management tasks.
  • Assist consumers with voicing their interests and goals through various channels, including Goal Plans, Crisis Plans, WRAP, and other methods of expressing individual preferences for their recovery goals.
  • Participate in the planning, organizing, and co-facilitating of self-help and educational group treatment services for consumers served by the mental health program.
  • Assess consumers' Activities of Daily Living (ADLs), working with other clinical staff to plan for gaps in the consumers' skill base.
  • Participate in psychiatric consultation, supervision, program meetings, and in-service trainings; participate in clinical reviews and case conferences for consumers as scheduled.
  • Comply with the agency's clinical accountability policies and procedures; maintain current and complete clinical and administrative records; participate in quality assurance reviews when assigned.
  • Comply with applicable program research and evaluation procedures.
  • Promote and maintain positive relationships with the surrounding neighborhood.
  • Participate in verbal de-escalation and physical interventions in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment.

Requirements:

  • Lived experience as a consumer of behavioral health services (mental health and/or substance use treatment) or be the parent or legal guardian of a child who has received behavioral health services.
  • Ability to obtain Certified Peer Specialist certification from the Washington State Peer Counselor Training Program within 60 days of employment.
  • Ability to meet Washington Department of Health requirements for registration as an Agency Affiliated Counselor (AAC) or any other superseding credential.
  • Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs.
  • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control.
  • Assist clients in accessing internal resources to reinforce the client's ability to resolve crisis on their own.
  • Assist clients in identifying unmet needs that may be causing them to have recurrent crisis.
  • Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity.
  • Strong knowledge of relevant community resources and methods for accessing them.
  • Possess strong communication and writing skills.
  • Ability to work flexible hours as required by program and staffing needs.
  • Experience working with adults disabled by mental illness and/or co-occurring disorders.
  • Interest or experience in working with consumers who are difficult to engage and maintain in traditional mental health programs.
  • Knowledge of Recovery-focused, strengths-based work in mental health.
  • Ability to communicate and work effectively with consumers and staff from various backgrounds.
  • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior.
  • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for consumers.

Preferred Qualifications:

  • Has current Certified Peer Specialist certification from the Washington State Peer Counselor Training Program.
  • Knowledge of de-escalation skills, crisis intervention & stabilization, and harm reduction strategies.
  • Bi-cultural background/experience is helpful.
  • Strong applicants are able to demonstrate the ability to be positive in their empathetic responses to all persons; understand the value of meaningful and deep client engagement; have the potential to acquire the necessary knowledge, attitudes, and skills of an effective crisis worker; and value a non-judgmental response to sensitive issues.