Medical Office Coordinator

1 month ago


Dodge City, Kansas, United States Xpress Wellness Urgent Care Full time
Job Summary

Xpress Wellness Urgent Care is seeking a skilled Front Office Medical Receptionist to provide exceptional patient care and support. As a key member of our team, you will be responsible for ensuring a seamless patient experience from initial contact to final resolution.

Key Responsibilities
  • Accurately and efficiently check in patients, collect co-pays, and obtain registration information.
  • Maintain patient confidentiality and protect their rights by handling sensitive information with discretion.
  • Coordinate patient flow and manage the patient lobby area to ensure a smooth and efficient experience.
  • Respond to patient inquiries, schedule appointments, and answer phone calls in a professional and courteous manner.
  • Collaborate with healthcare providers to ensure seamless patient care and maintain a clean and organized front-desk environment.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Knowledge of medical terminology and procedures.
  • Proficient in Microsoft Office applications and electronic medical record systems.
  • 2+ years of experience in a customer-centric role preferred.
  • BLS certification preferred.
  • Familiarity with or ability to understand insurance summary data preferred.
Benefits

Xpress Wellness offers a great working environment in state-of-the-art urgent care facilities with the following perks:

  • Competitive pay.
  • Generous PTO.
  • Health, dental, and vision insurance.
  • Retirement package with employer match.
  • Short-term disability + long-term disability options.
  • Life insurance.
  • Pay based on years' of experience starting at $15.38/hour.


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