Medical Office Coordinator
1 month ago
Xpress Wellness Urgent Care is seeking a skilled Front Office Medical Receptionist to provide exceptional patient care and support. As a key member of our team, you will be responsible for ensuring a seamless patient experience from initial contact to final resolution.
Key Responsibilities- Accurately and efficiently check in patients, collect co-pays, and obtain registration information.
- Maintain patient confidentiality and protect their rights by handling sensitive information with discretion.
- Coordinate patient flow and manage the patient lobby area to ensure a smooth and efficient experience.
- Respond to patient inquiries, schedule appointments, and answer phone calls in a professional and courteous manner.
- Collaborate with healthcare providers to ensure seamless patient care and maintain a clean and organized front-desk environment.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Knowledge of medical terminology and procedures.
- Proficient in Microsoft Office applications and electronic medical record systems.
- 2+ years of experience in a customer-centric role preferred.
- BLS certification preferred.
- Familiarity with or ability to understand insurance summary data preferred.
Xpress Wellness offers a great working environment in state-of-the-art urgent care facilities with the following perks:
- Competitive pay.
- Generous PTO.
- Health, dental, and vision insurance.
- Retirement package with employer match.
- Short-term disability + long-term disability options.
- Life insurance.
- Pay based on years' of experience starting at $15.38/hour.
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