Receptionist for Fitness Center

1 week ago


East Brunswick, New Jersey, United States Crunch Fitness Full time

Company Overview:
Crunch Fitness is a vibrant and innovative fitness organization dedicated to transforming lives through health and wellness. We pride ourselves on creating an inclusive and energetic environment for both our members and team members.

Position Title: Front Desk Associate
Reports To: General Manager
Classification: Part-Time, Non-Exempt

Job Summary:
The Front Desk Associate plays a crucial role in ensuring seamless operational procedures within the Front Desk department. This position is essential for delivering exceptional customer service and upholding the Crunch brand's integrity.

Key Responsibilities:

  • Conduct membership sales and promotions.
  • Welcome all members and guests warmly, ensuring a positive experience.
  • Manage check-in processes for members and guests in line with company protocols.
  • Utilize club software to facilitate communication during member check-in.
  • Answer incoming calls in a courteous and professional manner.
  • Inform members and guests about special events and promotions.
  • Create a welcoming atmosphere that encourages member engagement.
  • Address member requests or escalate to management as necessary.
  • Maintain professionalism in all interactions.
  • Promote and sell retail products available at the facility.
  • Schedule various member services, including tanning and hydro-massage.
  • Process payments for member services according to established procedures.
  • Familiarize yourself with club facilities, services, and schedules.
  • Keep the work area clean and organized.
  • Assist with various projects as assigned by club management.
  • Adhere to all policies and procedures outlined in the Employee Handbook.
  • Perform opening and closing duties as required.
  • Participate in employee training meetings.

Please note that this job description is intended to provide a general overview of the role and is not an exhaustive list of all responsibilities. Additional tasks may be assigned as needed.

Join Us:
At Crunch Fitness, we are looking for enthusiastic individuals who are passionate about fitness and wellness. This role is more than just a job; it is an opportunity to motivate and inspire others to achieve their fitness aspirations. Our 'No Judgments' philosophy fosters a diverse and welcoming community, making Crunch a fantastic place to work.



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