Front Desk Agent

7 days ago


Miami, Florida, United States JW Marriott Marquis Miami Full time
About This Exciting Role

We are seeking a talented and enthusiastic Customer Service Representative to join our front desk team at JW Marriott Marquis Miami. As a key member of our team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is nothing short of amazing.

Salary Range: $52,000 - $62,000 per year

About Your Day-to-Day

You will be responsible for handling guest inquiries, processing room assignments, and resolving any issues that may arise during their stay. You will also need to handle phone calls, respond to emails, and maintain accurate records.

Your Key Responsibilities Will Include:

  • Providing exceptional customer service to all guests, ensuring their needs are met and exceeded.
  • Handling phone calls, responding to emails, and resolving guest complaints in a professional manner.
  • Maintaining accurate records of guest interactions, including check-in and check-out times, room assignments, and special requests.
  • Collaborating with other departments, such as housekeeping and bell services, to ensure seamless operations.

Requirements: High school diploma or equivalent, at least one year of related work experience, excellent communication skills, ability to multitask, and a friendly and welcoming demeanor.



  • Miami Beach, Florida, United States Davidson Hospitality Group Full time

    The Front Desk Agent Supervisor plays a crucial role in maintaining the highest level of customer satisfaction and ensuring seamless hotel operations. As a key member of our front desk team, you will oversee daily front desk activities, manage staff, and handle guest inquiries and concerns.**Job Description:**We are looking for a highly organized and...

  • Front Desk Liaison

    2 weeks ago


    Miami, Florida, United States Luis Gonzalez - State Farm Agent Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk Liaison to join our team at Luis Gonzalez - State Farm Agent. This is a dynamic role that requires strong interpersonal skills, excellent communication abilities, and a welcoming demeanor.The ideal candidate will have previous experience in a receptionist or customer service role and be...


  • Miami, Florida, United States Trump Miami Resort Management LLC Full time

    Job SummaryWe are looking for a motivated and organized Front Desk Supervisor to oversee the day-to-day operations of our front office. The successful candidate will have excellent communication skills, a keen eye for detail, and the ability to work well under pressure.ResponsibilitiesManage front desk operations, including check-in/check-out procedures,...


  • Miami Beach, Florida, United States Fisher Island Club Full time

    About the Job: We are seeking a skilled Member Accommodations Agent to join our team at Fisher Island Club. This is a full-time position with a competitive salary, depending on experience. The successful candidate will have experience in hotel front desk operations and excellent customer service skills.Key Responsibilities:• Manage online and phone...

  • Front Desk Associate

    2 weeks ago


    Miami Beach, Florida, United States AccorHotel Full time

    Company Overview">We are a leading hospitality company that prides itself on delivering exceptional experiences to our guests. Our team is dedicated to providing personalized service, attention to detail, and a warm welcome to all who stay with us.">Job Description">We are seeking a skilled Front Desk Agent to join our team at SLS South Beach in Miami. As a...


  • Miami, Florida, United States Plymouth Hotel LLC Full time

    Plymouth Hotel LLC: Front Desk Agent Role SummaryThe primary objective of this role is to provide exceptional customer service to our guests, respond promptly to their needs, and resolve any issues efficiently. You will be working in a dynamic environment where no two days are the same, and your ability to multitask, remain organized, and maintain a positive...


  • Miami, Florida, United States Plymouth Hotel LLC Full time

    Job SummaryWe are seeking a skilled Hotel Front Desk Agent to join our team at Plymouth Hotel LLC. This is a full-time position that requires excellent communication, interpersonal, and organizational skills.The ideal candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring seamless guest...


  • Miami, Florida, United States Miccosukee Resort & Gaming Full time

    About UsMiccosukee Resort & Gaming is committed to delivering a memorable experience for our guests, team members, and community.Job OverviewWe are seeking an experienced Front Desk Agent to join our team. As a valued team member, you will provide overall care, hospitality, and outstanding guest service resulting in consistent guest...


  • Miami, Florida, United States Think Hospitality Full time

    **Job Title:** Front Desk Agent About Think HospitalityWe are a leading hospitality company committed to delivering exceptional guest experiences. Our mission is to provide a warm and welcoming environment that exceeds our guests' expectations. Salary Range:$45,000 - $60,000 per year, depending on experience Job Description:The Front Desk Agent is...


  • Miami Beach, Florida, United States The Gale South Beach Full time

    Job OverviewThe Gale South Beach, Curio Collection by Hilton is seeking a highly motivated and detail-oriented Front Desk Agent to join our team. This role is responsible for ensuring seamless guest experiences, handling daily operations, and maintaining the hotel's high standards.Salary and BenefitsWe offer a competitive salary range of $25,000 - $35,000...


  • Miami Beach, Florida, United States Think Hospitality Full time

    Think Hospitality seeks a skilled Front Desk Agent to join our team. This role is perfect for those who enjoy delivering exceptional customer service and working in a fast-paced environment.">Job DescriptionThe Front Desk Agent will be responsible for managing the front office, including registering new guests, assigning rooms, and handling departures and...


  • Miami, Florida, United States Plymouth Hotel LLC Full time

    Job SummaryPlymouth Hotel LLC is seeking a highly motivated Front Desk Agent to join our dynamic team. As a key member of our front office staff, you will be responsible for ensuring a warm welcome for our guests, managing room assignments, and providing exceptional customer service.Key Responsibilities:Register new guests, verify their details, and assign...


  • Miami Beach, Florida, United States Think Hospitality Full time

    Key ResponsibilitiesAt Think Hospitality, we are seeking a skilled Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Register new guests, process departures, and handle room assignments and key distribution.Communicate...


  • Miami Beach, Florida, United States Davidson Hospitality Group Full time

    Hospitality Professional Wanted!We are looking for a skilled Front Desk Agent to join our team at Davidson Hospitality Group. As a member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a seamless stay for our guests.About the Job:You will be the first point of contact for our guests, so it's essential...


  • Miami, Florida, United States CORAL GABLES DANCE STUDIO INC Full time

    Job Title: Front Desk AssociateWe are seeking a detail-oriented and organized Front Desk Associate to join our team at Coral Gables Dance Studio Inc. In this role, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting the studio's daily activities.About the Role:This is a full-time position working...

  • Front Desk Ambassador

    2 weeks ago


    Miami, Florida, United States LH - Little Havana Full time

    Job OverviewLH - Little Havana is seeking an experienced Front Desk Ambassador to join our team. As the face of our hotel, you will be responsible for providing exceptional customer service, managing the front desk operations, and ensuring a seamless guest experience.


  • Miami, Florida, United States FLORIDA DEFENSIVE TRAINING LLC Full time

    About the RoleThis position offers an estimated salary of $45,000 - $55,000 per year, depending on experience. As a Front Desk and Facility Assistant, you will be responsible for welcoming guests and prospective members, responding to inquiries, maintaining a clean and organized facility, and conducting various tasks related to front desk operations.The...


  • Miami, Florida, United States UFC Gym Full time

    About the RoleAs a Front Desk Lead at UFC Gym in Miami, FL, you will be responsible for overseeing front desk operations and ensuring a seamless check-in process for members and guests. This role requires excellent customer service skills, as you will address inquiries, resolve issues, and assist with membership inquiries on a daily basis.In this dynamic...

  • Front Desk Liaison

    6 days ago


    Miami, Florida, United States Hydrology Wellness Full time

    About the RoleHydrology Wellness is seeking a skilled and organized Front Desk Representative to join our team. As a Front Desk Representative, you will play a critical role in ensuring the smooth operation of our wellness center, providing exceptional service to our clients, and supporting our administrative functions.This is an exciting opportunity for...


  • Miami, Florida, United States TB ISLE RESORT LP Full time

    Job SummaryWe are seeking a highly skilled Luxury Hotel Front Desk Supervisor to join our team at JW Marriott Turnberry Miami Resort & Spa in Aventura, FL. This is a fantastic opportunity for a motivated and experienced professional to take on a challenging role with a luxury hotel brand.About the RoleThe At Your Service Supervisor will be responsible for...