Marine Operations Crew Member

1 month ago


Tiburon, California, United States ANGEL ISLAND-TIBURON FERRY INC Full time
Job Description

Overview

The Marine Operations Crew Member is responsible for ensuring the safety and comfort of passengers while maintaining the vessel's operational standards.

Key Responsibilities

  • Prepare the vessel prior to departure (raise flag, set up seating arrangements)
  • Maintain cleanliness of the boat, including sweeping and mopping floors
  • Ensure seating areas are tidy and free of debris
  • Clean and sanitize restrooms for passenger use
  • Keep the galley area organized and clean
  • Wash windows to ensure clear visibility
  • Secure all restricted access areas
  • Conduct safety checks to eliminate hazards on board and at the dock
  • Welcome and assist passengers during boarding
  • Monitor passenger behavior to ensure safety protocols are followed
  • Supervise children and ensure they are properly attended to
  • Utilize safety equipment correctly
  • Maintain open access to necessary doors
  • Handle lines appropriately during docking and undocking
  • Possess basic knowledge of local points of interest
  • Observe and safeguard the well-being of all passengers

Additional Duties

Perform other tasks as assigned or required.

Qualifications

Education and Experience: No formal education required.

Language Proficiency: Ability to read, write, and communicate effectively with passengers and team members. Must handle challenging situations with professionalism.

Technical Skills: Familiarity with basic line handling is advantageous. Knowledge of safety protocols is essential. Basic computer skills are a plus.

Problem-Solving Skills: Ability to address practical issues and navigate various scenarios with limited standardization. Capable of interpreting diverse instructions.

Personal Attributes: Self-motivated and able to work independently. CPR and First Aid certification required.

Availability: Must be willing to work on weekends and holidays.

Physical Requirements

  • Frequent need to perform physical activities such as reaching, bending, pushing, pulling, twisting, lifting, and climbing.
  • Constant need for activities including grasping, turning, and fine motor skills.
  • Occasional requirement to stand for extended periods.
  • Ability to lift and carry weights up to 50 lbs.
  • Vision requirements include the ability to see small details and objects clearly.
  • Hearing requirements include the ability to communicate effectively over the phone and in person, as well as respond to alarms and emergency signals.


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