Director of Behavioral Health Services

5 days ago


Tiburon, California, United States Kaiser Full time
Job Summary:

In conjunction with Behavioral Health Chiefs of Services, the Director of Behavioral Health Services is responsible for the operational, service, and fiscal management of psychiatric patient care services in a facility. This role directs the operations of a full-service, high-volume behavioral health facility (inpatient and outpatient). The Director develops strategies on key initiatives, ensures compliance with regulations, and consults on patient care service issues. The Director builds a strong, competent staff and ensures staff provides high-quality, accessible, and cost-effective behavioral health services that comply with local, state, and federal requirements.

Key Responsibilities:
  • In conjunction with the Chiefs of Integrated Behavioral Healthcare Services, manages behavioral health staff in a facility.
  • Coordinates the operations of the department by maintaining appropriate staffing levels and developing/monitoring performance improvement, safety, quality, and regulatory standards. The Director is accountable for access outcomes, service goals, and quality outcomes, such as feedback-informed care.
  • Develops strategic plans and ensures their successful implementation, including maximizing access and improving efficiencies while maintaining quality outcomes and the patient care experience.
  • Oversees budget planning/development/monitoring. The Director manages the financial performance, identifies and implements strategies to reduce costs, and improves the quality of service and care.
  • Directs the management of human resources, labor relations, employee, and department safety and risk management issues. The Director provides strategies on workforce planning, including recruiting and retaining a well-trained and competent staff. The Director ensures ongoing professional development for self, clinical staff, support staff, and student affiliates.
  • Accountable for department and regulatory standards, policies, and procedures. The Director directs the development and implementation of quality and utilization standards across the continuum of care to ensure coordinated plans of treatment, customer-focused delivery of services, and cost-effective utilization of necessary services.
  • Ensures compliance with regulations and directives of the Joint Commission and DMHC, as well as federal, state, and local regulations.
  • Designs and implements a safety program to create an environment of safety for both staff and members.
  • Communicates effectively with all levels to demonstrate the work of the department and its contribution toward TPMG goals and initiatives.
Requirements:
  • Minimum of three (3) years previous management experience in a large department in a complex healthcare setting.
  • Bachelor's degree in nursing, social work, or other health-related field; or, if no license in Psychology, Marriage Family Therapy, or Clinical Social Work, Master's degree in Public Health or related field required.
  • National Provider Identifier required at hire.
Preferred Qualifications:
  • Demonstrated accomplishments in healthcare leadership.
  • Comprehensive knowledge of federal, state, and local regulatory standards required.
  • Knowledge of social services agencies, state regulations, and APA standards as they relate to client treatment, patient rights, and client/patient confidentiality, and other ethical issues.
  • Excellent interpersonal and communication skills.
  • Demonstrated achievements in management and staff development.
  • Excellent labor relations and human relations skills.
  • Must be able to work in a Labor/Management Partnership environment.


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