ServiceNow Report Developer

7 days ago


Malvern, Arkansas, United States Syntricate Technologies Full time
Job Title: ServiceNow Report Developer

We are seeking a highly skilled ServiceNow Report Developer to join our team at Syntricate Technologies. As a key member of our team, you will be responsible for collecting data to support the assessment of IT service performance and ROI, collaborating with operations and other business functions to ensure successful and ITIL-compliant practices and processes.

Responsibilities:
  • Evaluate and develop new departmental processes to identify potential enhancements to existing processes.
  • Support effective communication with all service providers and stakeholders.
  • Review documentation, technical processes, and specifications to determine the intended functionality of ITIL initiatives.
  • Utilize available service platforms to support all process management, reporting, and governance activities.
  • Participate in special projects and perform other duties as assigned.
Qualifications:
  • ServiceNow experience with developing queries and reports.
  • Experience building Spark data processing applications (Python, Pyspark).
  • Experience with SQL development and Tableau Reporting.
  • Experience building Splunk dashboards.
  • ITIL Certification is a plus.

We are an Equal Employment Opportunity (EEO) Employer and a Minority Business Enterprise (MBE) Certified company. If you are a motivated and detail-oriented individual with a passion for data-driven ITIL, we encourage you to apply for this exciting opportunity.



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