CRA Officer Position

7 days ago

Malvern, Arkansas, United States Customers Bank Full time
About the Role

We are seeking a highly skilled CRA Officer to join our team at Customers Bank. As a CRA Officer, you will be responsible for developing, implementing, and administering all aspects of the Bank's Community Reinvestment Act program.

Key Responsibilities
  • Develop and implement CRA qualified investment opportunities in collaboration with the 1st Line.
  • Maintain and report key performance indicators to monitor the Bank's CRA performance against established benchmarks.
  • Develop and annually update the CRA Performance Context.
  • Monitor policies, procedures, and practices to ensure adherence with federal and state regulations related to CRA.
  • Perform periodic CRA self-assessment to identify potential risk areas through statistical analysis, redlining review, and the use of fair lending software.
  • Prepare monthly reports for presentation to the Board concerning the Bank's record of CRA compliance.
  • Ensure compliance with CRA data collection, reporting, and disclosure requirements.
  • Conduct CRA data integrity reviews amongst all lines of business.
  • Prepare and submit CRA data annually.
  • Monitor regulatory developments and coordinate regulatory changes within affected lines of business.
  • Maintain applicable risk assessments to include annual review and recommended updates based on regulatory, industry, and Bank changes.
  • Serve as the primary Bank liaison to coordinate CRA audits.
  • Support the Corporate Compliance Executive and Compliance Officer with Federal and/or State CRA examinations.
  • Serve as a resource and be available to answer general compliance questions from employees and lines of business.
Requirements
  • Bachelor's degree in accounting, finance, business administration, or related field preferred but not required.
  • 6-8 years of experience implementing and applying CRA regulatory requirements and program management required.
  • Expert knowledge of all applicable laws, rules, and regulations as it pertains to Large Bank CRA and 1071 Programs required.
  • Prior experience in a CRA Officer role within a financial institution preferred.
  • Experience in partnering with senior leaders and Executive Management to execute on business requirements for CRA and 1071 compliance.
Technical Knowledge and Skills
  • Experience in managing technical software; specific experience with CRA Check, Fair Lending Magic, Fair Lending Patterns, Kadince, etc.
  • Demonstrated ability to read and interpret manuals, reports, governmental regulations, directives, policies, procedures, and other correspondence.
  • Demonstrated ability to create policies, standards, and procedures to ensure compliance with CRA and 1071 laws, rules, and regulations.
  • Demonstrated ability to report, test, and implement corrective actions related to CRA and 1071 program requirements.
  • Ability to collaborate and communicate effectively across business lines.
  • Strong verbal and written communication skills.
  • Ability to meet strict deadlines.
  • Proven analytical and critical thinking skills, with extreme attention to detail.
  • Strong time management and organizational skills.
  • Demonstrated ability to develop business requirements, create scorecards, and make appropriate recommendations on any third-party vendor support needed.
  • Passionate about making a positive impact in the community.
  • Proficient in Microsoft Office software suite (Word, Excel, Outlook, SharePoint, etc.).
About Customers Bank

Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster.

We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow.

We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust.

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