Current jobs related to Head of Banking Operations Specialist - San Francisco, California - SEIS LLC


  • San Francisco, California, United States SEIS LLC Full time

    Job SummaryAs the Head of Banking Operations at SEIS LLC, you will be responsible for overseeing the entire banking operations process, ensuring that customers with legitimate disputes receive an exceptional experience. You will manage the operational relationship with our partner bank, advocating for our customers and running our AML identification process...


  • San Francisco, California, United States Unlimit Full time

    About UnlimitUnlimit is a global fintech company with a presence in 16 countries and over 500 employees. We offer a wide range of financial services, including acquiring and banking as a service.Our mission is to provide our customers with stability in the ever-changing financial landscape and help them prepare for the future.About the Job:Unlimit is seeking...


  • San Francisco, California, United States Tether Operations Limited Full time

    Job Title: Head of Regulatory Affairs Tether EvoAt Tether Operations Limited, we are seeking an experienced and visionary Head of Regulatory Affairs to design and execute global regulatory strategies for our Tether Evo business vertical.Key Responsibilities:Develop and execute regulatory strategies to ensure compliance with national and international...

  • Head Lice Specialist

    4 weeks ago


    San Bruno, California, United States LICE CLINICS OF AMERICA - S SAN FRANCISCO LLC Full time

    Job Title: Head Lice SpecialistWe are seeking a compassionate and detail-oriented Head Lice Specialist to join our team at Lice Clinics of America - S San Francisco LLC.Job Summary:As a Head Lice Specialist, you will be responsible for providing professional and stress-free lice removal services to children and families in a clinic setting. You will work...


  • San Francisco, California, United States United Business Bank Full time

    About the Position:The Client Service Manager I (CSM I) is a key role within our branch, responsible for ensuring the efficient and effective performance of all operations functions. This includes managing teller functions, new account functions, and background operations tasks and duties. The CSM I is also responsible for maintaining expenses and losses...

  • Head Lice Specialist

    4 weeks ago


    San Bruno, California, United States LICE CLINICS OF AMERICA - S SAN FRANCISCO LLC Full time

    Job OpportunityWe are seeking a skilled and compassionate individual to join our team as a Head Lice Specialist at Lice Clinics of America - S San Francisco LLC.As a Head Lice Specialist, you will be responsible for providing professional and stress-free lice removal services to children and families in a clinic setting. You will work with our patented,...


  • San Bruno, California, United States LICE CLINICS OF AMERICA - S SAN FRANCISCO LLC Full time

    Job Title: Head Lice SpecialistWe are seeking a skilled and compassionate Head Lice Specialist to join our team at Lice Clinics of America - S San Francisco LLC. As a Head Lice Specialist, you will be responsible for providing professional and stress-free lice removal services to children and families in a clinic setting.Key Responsibilities:Conduct head...


  • San Diego, California, United States Bank of Montreal Full time

    Job SummaryWe are seeking a highly skilled and experienced Banking Operations Manager to join our team at Bank of Montreal. The successful candidate will be responsible for leading a team of banking professionals and overseeing the day-to-day operations of our retail banking division.Key ResponsibilitiesLead a team of banking professionals to deliver...


  • San Francisco, California, United States TBWA\Chiat\Day Full time

    Job Title: Head of FinanceJoin our team as the Head of Finance and play a crucial role in shaping the company's financial strategy. As a key member of the leadership team, you will oversee all financial activities, from strategic planning to daily operations.Key Responsibilities:Develop and implement the company's financial strategy to align with its...


  • San Francisco, California, United States Leerink Partners LLC Full time

    Job Title: Investment Banking Analyst Reports to: Head of Investment Banking Department: Investment Banking Location: San Francisco Salary Range: $110,000-$125,000 Job Summary: We are seeking a highly motivated Investment Banking Analyst to join our team in San Francisco. As a key member of our healthcare investment banking practice, you will provide support...


  • San Francisco, California, United States Postman Full time

    Job Title: Head of Revenue Accounting and OperationsAbout the Role:We are seeking a highly skilled and experienced Head of Revenue Accounting and Operations to join our team at Postman. As a key member of our finance department, you will be responsible for leading the revenue accounting and operations function, ensuring timely and accurate accounting of...


  • San Francisco, California, United States caia - Jobboard Full time

    Job SummaryThe Digital Tech & Communications Global Technology Subsector Head is responsible for driving Citi's coverage and expansion efforts for corporate clients within this subsector that are headquartered in the United States and generate revenues from $10MM to $100MM+.Key ResponsibilitiesOriginate, manage, and grow new, multi-product and multi-country...


  • San Francisco, California, United States Chime Full time

    Drive Dispute Resolution Strategy:As the Head of Dispute Resolution, you will be responsible for creating and executing strategies to improve the entire lifecycle of banking disputes, including chargebacks, fraud investigations, and customer complaints.Enhance Member Experience:You will develop processes and tools that simplify and expedite dispute...


  • San Francisco, California, United States Sigmaways Inc Full time

    Job SummaryAt Sigmaways Inc, we are seeking a highly skilled Senior Banking Compliance Specialist to join our team in San Francisco. As a key member of our Consumer Compliance Unit, you will be responsible for investigating consumer complaints against state member banks within designated timeframes. Your expertise in consumer protection laws and regulations...

  • Banking Specialist II

    4 weeks ago


    San Francisco, California, United States FirstBank Full time

    Job SummaryThis role involves providing exceptional client service by accurately and efficiently opening new accounts and other products for current and new clients. The ideal candidate will have a strong background in cash handling and customer service, with a focus on building strong relationships with clients.Key ResponsibilitiesProvide excellent client...


  • San Jose, California, United States Western Alliance Bank Full time

    Job Title: Senior Banking SpecialistLocation: San JoseAbout the Role:As a Senior Banking Specialist, you will be responsible for providing exceptional client service and support in a fast-paced banking environment. You will work closely with clients to understand their financial needs and provide tailored solutions to meet their goals.Key Responsibilities:...


  • San Jose, California, United States Western Alliance Bank Full time

    Job Title: Senior Teller / Client Care Specialist Location: San Jose Job Summary: We are seeking a highly skilled and customer-focused Senior Teller / Client Care Specialist to join our team. As a key member of our banking operations team, you will be responsible for providing exceptional client service, processing transactions, and responding to client...


  • San Francisco, California, United States University of California , San Francisco Full time

    Job SummaryThe University of California, San Francisco, is seeking an exceptional leader to serve as Chief of Otolaryngology-Head and Neck Surgery at Zuckerberg San Francisco General Hospital and Trauma Center. This position offers a unique opportunity to lead a mature practice and oversee clinical quality, operations, and research programs.Key...


  • San Francisco, California, United States Prospect Rock Partners Full time

    About the RoleAt Prospect Rock Partners, we are seeking a highly skilled Investment Banking M&A Specialist to join our elite boutique team. As an M&A Analyst, you will play a critical role in advising clients on strategic advisory, restructuring, liability management, capital markets, and growth capital transactions.Key Responsibilities Assist in the...


  • San Francisco, California, United States FalconX Full time

    About FalconXFalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets.Our mission is to empower clients with seamless navigation through the ever-evolving cryptocurrency landscape.Job DescriptionWe are seeking a Head of Market Making to drive growth of our Market Making and...

Head of Banking Operations Specialist

2 months ago


San Francisco, California, United States SEIS LLC Full time
Job Summary

We are seeking a highly skilled Head of Banking Operations to join our team at SEIS LLC. As a key member of our operations team, you will be responsible for overseeing the entire disputes process, ensuring customers with legitimate disputes receive an exceptional experience.

The ideal candidate will have a background in consumer fintech and card programs, with experience and judgment to make informed decisions and implement processes. You will be process-oriented, ensuring nothing slips through the cracks, and possess excellent communication skills to interact with various stakeholders.

Key Responsibilities:

  • Own the disputes process, ensuring customers with legitimate disputes receive an A+ experience.
  • Manage the operational relationship with our partner bank, advocating for our customers.
  • Run our AML identification process closely with our partner bank.
  • Build and run the process for preventing and investigating accounts with negative balances.
  • Manage our debit card inventory from forecasting demand to ensuring timely delivery.
  • Improve our current case management system for escalated customer issues.
  • Build out our EDD function in partnership with our banking partner.
  • Ensure fraudulent merchants don't charge our customers' cards.
  • Assist customers flagged for suspected fraud.
  • Help customers submit the correct documents for account applications.
  • Collaborate with our Customer Support team on disputes and feedback.
  • Work cross-functionally to improve our product and resolve technical issues.

What You'll Achieve:

  • Our margins will increase because more customers love us.
  • Customer Support will no longer manage disputes.
  • Our partner bank will recognize us as their most organized and proactive client.
  • Legitimate disputes will be resolved quickly.
  • We will reduce costs associated with negative account balances.
  • More customers will successfully complete our application process.
  • Legitimate merchants won't be blocked.

About You:

  • Background in consumer fintech and card programs is ideal.
  • Experience and judgment to make informed decisions and implement processes.
  • Process-oriented, ensuring nothing slips through the cracks.
  • Excellent communication skills to interact with various stakeholders.
  • Problem-solving skills to enhance efficiency.
  • Knowledge of banking products such as ACH, International Wires, SWIFT, checks, and debit cards.
  • Genuine desire to delight customers.

What We Offer:

  • Relocation assistance to Utah if needed.
  • Fully paid medical, dental, and vision insurance.
  • 401k available.