Senior Banking Specialist

4 weeks ago


San Jose, California, United States Western Alliance Bank Full time

Job Title: Senior Banking Specialist
Location: San Jose

About the Role:
As a Senior Banking Specialist, you will be responsible for providing exceptional client service and support in a fast-paced banking environment. You will work closely with clients to understand their financial needs and provide tailored solutions to meet their goals.

Key Responsibilities:
Accurately and efficiently process transactions and respond to client inquiries
Provide resourceful and effective client-centric communication
Exhibit excellent problem-solving, functional communication, and technical skills
Meet or exceed service level standards, including customer service, turn-around time, cross-selling goals, risk management, and regulatory compliance

Requirements:
High school diploma
1+ years of direct, related experience in Customer Service, Branch Banking Operations, and/or Treasury Management Service
Entry-level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management, and/or other commercial banking products and services
Strong speaking and writing skills for internal and external audiences

What We Offer:
Competitive salaries
Ownership stake in the company
Medical and dental insurance
Time off
401k matching program
Tuition assistance program
Employee volunteer program
Wellness program

About Us:
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. We are committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, national origin, marital status, disability, protected veteran status, sexual orientation, gender identity, or genetic information.



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