Operations Director
13 hours ago
The Operations Manager is a key member of the KW PROPERTY MANAGEMENT AND CONSULTING team, responsible for ensuring the smooth day-to-day operations of the amenity. This includes overseeing the Security and Receiving departments, as well as providing exceptional customer service to residents and guests.
Key Responsibilities- Develop and implement policies and procedures to maintain a 5-star level of service in Security and Receiving operations.
- Ensure residents receive optimum enjoyment of building aesthetics, privacy, services, and amenities.
- Act as chief of protocol to facilitate coordination between security, front desk, valet, maintenance, housekeeping, and office staff.
- Lead by example to foster a positive image of all owners, management team, and building service providers.
- Assist the Management Office with resident communications and relationships.
- Prior experience in a related position, with a minimum of 2 years experience.
- Working knowledge of computer and associated programs, including MS Office Suite.
- Ability to multi-task, set, and manage priorities.
- Excellent communication and listening skills to interact with a diverse and multicultural population.
- High School Diploma, Undergraduate Degree, and/or work equivalent.
This position will be located at a property with a restaurant on premise. The noise level is typical of an outdoor restaurant/bar. The position will be indoors and outdoors, exposed to weather conditions. Ability to work in outdoor conditions of rain, cold, heat, and humidity is a requirement.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing 25 pounds or less. The position requires manual dexterity, auditory and visual skills, and the ability to follow written and oral instructions and procedures.
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Operations Director
2 days ago
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Operations Director
13 hours ago
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Maintenance Director
2 days ago
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