Workday Benefits Manager

2 days ago

Seattle, Washington, United States University of Washington Full time
Job Title: Workday Benefits Manager

Join the University of Washington's Information Technology team as a Workday Benefits Manager, responsible for leading a team dedicated to configuring and maintaining Workday HR/Payroll, a cloud-based HR/Payroll management software system. This role requires extensive insight into the range of HR/Payroll business processes and technical considerations, as well as cognizance of relevant compliance/regulatory standards and associated audit/control reporting.

Key Responsibilities:
  • Lead maintenance and continuous improvement of the Workday functional configuration
  • Coach a team dedicated to achieving the highest standards for quality and timely delivery
  • Troubleshoot complex system issues
  • Coordinate testing/validation of functionality changes
  • Provide content expertise for the development of Workday domain area training material
  • Act as primary functional lead for integrations
Requirements:
  • Bachelor's Degree in Human Resources, Business Administration, Information Science, Computer Science, or related area
  • Minimum of Four or more years of experience in the following:
    • Experience working in the Workday HR/Payroll domain with a focus on Benefits and increasing responsibilities in project management and supervisory responsibilities
    • Experience working with enterprise HR/Payroll systems and the configuration and maintenance thereof, including working specifically with the Workday Benefits
    • Experience on a development/configuration team in an Agile environment such as Scrum or Kanban
    • Experience managing development/configuration teams in a cloud-based SaaS (Software as a Service) environment
    • Extensive experience analyzing complex HR/Payroll processes and configuring associated enabling functionality
    • Ability to understand business and technical design considerations and facilitate problem solving/issue resolution in the context of a customer service framework
    • Understanding of HR/Payroll related integration processes
    • Demonstrated success in facilitating work groups
    • Ability to communicate clearly, in writing and in verbal presentations, to both technical and non-technical audiences
    • Ability to create and assimilate business process documentation
    • Extensive experience interacting with customers, including resolution of complex inquiries and efficient performance during high-volume timeframes
    • Experience supporting system testing and/or data validation activities
    • Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills, and personal interaction abilities
Desired Qualifications:
  • Master's degree in Human Resources, Business Administration, Information Science, Computer Science, or related field
  • Experience playing a leadership role within a shared services environment
  • Working experience executing relevant business processes in a higher education environment
  • Experience in the use of customer support infrastructure tools, including a case management system, knowledge base and associated reporting tools

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

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